Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Is it normal for ////Mozilla/Firefox/Profiles/ to maintain thousands (4,000+ for each user) of folders ? What is process to 'fix'?

  • 7 trả lời
  • 1 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

The multiple folders, single or double digit hex address folder names, are under a ////Profiles/{random characters}.default folder name. Clearing the cache did not remove. Can they safely be removed manually by removing that xyz123.default user folder?

The multiple folders, single or double digit hex address folder names, are under a ////Profiles/{random characters}.default folder name. Clearing the cache did not remove. Can they safely be removed manually by removing that xyz123.default user folder?

Tất cả các câu trả lời (7)

more options

MKBUSCPA said

Can they safely be removed manually by removing that xyz123.default user folder?

We can't answer without knowing what those files are. Open your file browser to that folder, and post a screenshot if you can.

Taking a Screen shot; Windows > Start > search box > Snip. Select Snipping Tool.

Save the picture(s) to your desktop. Now look at the Reply box below. Press the button under it that says Browse. Now select the screen shot(s) from the desktop and load them one at a time.

more options

The last column on right is # of folders for this one user. Each user has similar folder counts, up to 4,200. B-t-w: Win XP, GetFolderSize is the program (since Windows isn't this comprehensive)

Được chỉnh sửa bởi MKBUSCPA vào

more options

I've called the big guys to help you. Good luck.

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

In what location do you find these files?

Is that in the location for the disk cache?

Firefox uses two locations for the Firefox profile folder. Location of the main profile:

  • C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\

Location of the disk cache and other temporary files.

  • C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\

Firefox uses two locations for the Firefox profile folder. Location of the main profile in "AppData\Roaming".

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

Location of the disk cache and other temporary files in "AppData\Local".

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
more options

They are in the :

   C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\ Cache\

There is one profile folder listed there: 60fealla.default , with 2,826 cache folders!

There was another folder with multiple cache files in:

C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\

I deleted both folders, with no apparent problems.

Must be cache files. I will try to learn more about clearing / deleting / purging them.

THANKS!!

more options

It is normal that there are a lot of files in the disk cache area. You can see the current usage of the caches on the about:cache page.

What disk space does this content take?

more options

Type about:preferences#privacy<enter> in the address bar.

The button next to History, select Use Custom Settings.

Turn off Always use private browsing mode Turn on Remember my browsing and download history At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on Cache and Form And Search History