Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

If email has been hacked, do I have to (also) change my address?

  • 1 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Thanks for any help. A friend's email was hacked. She has changed the password. The only damage she has found so far has been that emails were sent to people in her contact list. Along with the other things she is doing, does she also need to change her email address and get her an entirely new email account? Also, she was concerned about asking the question herself as she isn't sure if she would pass any virus to others. Do you know if she is right not to use the forum since this happened to her email? Does she need to change her email account/address?

I apologize if this isn't an appropriate question for this forum. Thanks.

Thanks for any help. A friend's email was hacked. She has changed the password. The only damage she has found so far has been that emails were sent to people in her contact list. Along with the other things she is doing, does she also need to change her email address and get her an entirely new email account? Also, she was concerned about asking the question herself as she isn't sure if she would pass any virus to others. Do you know if she is right not to use the forum since this happened to her email? Does she need to change her email account/address? I apologize if this isn't an appropriate question for this forum. Thanks.

Giải pháp được chọn

Some spammers use real e-mail addresses to cover the origin of their spams. If there is no more trouble, she is okay. But if the account gets spammed again, best to create another account. Then close the original AFTER alerting everyone in her address book, websites, Utilities, and so on.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (1)

more options

Giải pháp được chọn

Some spammers use real e-mail addresses to cover the origin of their spams. If there is no more trouble, she is okay. But if the account gets spammed again, best to create another account. Then close the original AFTER alerting everyone in her address book, websites, Utilities, and so on.