Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Why does NORTON Reject your latest patches ?

  • 2 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi James

more options

I have 'seen' a patch then patch 1, 2 and 3. Norton says they are suspect. what is the issue please ? Thank you.

I have 'seen' a patch then patch 1, 2 and 3. Norton says they are suspect. what is the issue please ? Thank you.

Giải pháp được chọn

EEwan said

I have 'seen' a patch then patch 1, 2 and 3. Norton says they are suspect. what is the issue please ? Thank you.

You appear to be using Firefox 47.0 which is the latest Release from mozilla.org and www.mozilla.org/firefox/all/

There is no such thing as Firefox patches with file names like firefox_patch.exe or firefox_update.exe form random name websites.

Various websites with weird names have been poping up in the past week claiming to have a Firefox update or patch to to try and trick Windows users to download a fake update. This .exe if run by user will then install things like viruses, trojans, or unwanted software on Windows.

The desktop Firefox is not just for Windows as it is for Mac OSX and Linux also so .exe would not be an effective way to send out Firefox updates since it is not used on Mac or Linux. The updates are done internally in Firefox with a .mar file or by download from mozilla.org like say www.mozilla.org/firefox/all/

Even if Mozilla were to use .exe for Firefox updates on Windows, they would be serving them from a *.mozilla.org url and not from random websites with weird names.

So the Norton antivirus is protecting you from these fake Firefox updates sites.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

more options

Many protection programs do not like the update 'stubs.' If there is a problem, get the full program here; Download Firefox For All languages And Systems {web link}

more options

Giải pháp được chọn

EEwan said

I have 'seen' a patch then patch 1, 2 and 3. Norton says they are suspect. what is the issue please ? Thank you.

You appear to be using Firefox 47.0 which is the latest Release from mozilla.org and www.mozilla.org/firefox/all/

There is no such thing as Firefox patches with file names like firefox_patch.exe or firefox_update.exe form random name websites.

Various websites with weird names have been poping up in the past week claiming to have a Firefox update or patch to to try and trick Windows users to download a fake update. This .exe if run by user will then install things like viruses, trojans, or unwanted software on Windows.

The desktop Firefox is not just for Windows as it is for Mac OSX and Linux also so .exe would not be an effective way to send out Firefox updates since it is not used on Mac or Linux. The updates are done internally in Firefox with a .mar file or by download from mozilla.org like say www.mozilla.org/firefox/all/

Even if Mozilla were to use .exe for Firefox updates on Windows, they would be serving them from a *.mozilla.org url and not from random websites with weird names.

So the Norton antivirus is protecting you from these fake Firefox updates sites.