First lesson: turn off Caps Lock. Block capitals are normally interpreted as SHOUTING. So, how do you come to be using an office email account with no-one there to set it up and manage it? How did you get where you are? Who has helped you so far? Presumably you have been told something about an account that you should be able to set up and use. Since we know nothing about all the details of this, it's impossible to help you any further until you can tell us more about your situation.