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This is urgent!! We haven' been able to get into our emails for a week and it's a business email. Can't get into inbox to reset!!? lisa-hill@hotmail.com

  • 4 trả lời
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  • Trả lời mới nhất được viết bởi user01229325

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All of a sudden we are unable to log in. We are asked to reset our password which we obviously need to be able to log in to do. We send out a group mail chip email the day this happen and we have urgent emails to reply to let alone the business we are missing our on. Please hurry and get this going for us.

Aquarius Beauty info@aquariusbeauty.co.nz

All of a sudden we are unable to log in. We are asked to reset our password which we obviously need to be able to log in to do. We send out a group mail chip email the day this happen and we have urgent emails to reply to let alone the business we are missing our on. Please hurry and get this going for us. Aquarius Beauty info@aquariusbeauty.co.nz

Giải pháp được chọn

Thunderbird is email client software running on your computer. Email providers issue email addresses and have email servers. No provider in their right mind would try to email a password to someone who already cannot get into their email account.

If you are using the forgotten password request on this forum your are wasting your time. That is for the log in to this forum only.

I guess your first step would be to learn who your email provider is.

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You don't obviously need to log into your account to reset your password. You reset your email password with your email provider. Most providers have a link to reset your email password on their email help page. You can also check your mail by directly logging into the providers webmail site.

Thunderbird has nothing to do with resetting your password. If your business depends on email this much you should learn how it works and what options you have.

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Airmail said

You don't obviously need to log into your account to reset your password. You reset your email password with your email provider. Most providers have a link to reset your email password on their email help page. You can also check your mail by directly logging into the providers webmail site. Thunderbird has nothing to do with resetting your password. If your business depends on email this much you should learn how it works and what options you have.

Airmail said

You don't obviously need to log into your account to reset your password. You reset your email password with your email provider. Most providers have a link to reset your email password on their email help page. You can also check your mail by directly logging into the providers webmail site. Thunderbird has nothing to do with resetting your password. If your business depends on email this much you should learn how it works and what options you have.
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Well it keeps telling me when I try to reset the password that it has sent an email to do that, which I can't get into. (Providers webmail)!? Are you not my provider? I don't understand what page to go to. Sorry if I was amazing with computers I wouldn't need thunderbird, but computers are not the business im in. I thought this page was for help, sorry if I miss understood.

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Giải pháp được chọn

Thunderbird is email client software running on your computer. Email providers issue email addresses and have email servers. No provider in their right mind would try to email a password to someone who already cannot get into their email account.

If you are using the forgotten password request on this forum your are wasting your time. That is for the log in to this forum only.

I guess your first step would be to learn who your email provider is.