Both IE and Google Chrome will play Amazon videos, Firefox will not.

7 năm trước

13:13, 24/04/2017

I contacted Amazon,a nd they had me try several things, I finally uninstalled and re-installed Firefox, but problem persists

Answer 1 · 2017-04-24 13:13:54

14:05, 24/04/2017

Try:

Answer 2 · 2017-04-24 13:13:54

15:18, 24/04/2017

Proposed solution was not applicable to my version of Windows 8.1.

Answer 3 · 2017-04-24 13:13:54

16:21, 24/04/2017

Are there any media related messages in the Web Console (Tools > Web Developer)?

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

You can use "Ctrl+F5" or "Ctrl+Shift+R" to reload the page and bypass the cache to generate a fresh log.