Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

My firefox browser crashes on a daily basis. I need someone to analyis the crash reports. I have followed all fixes, tips etc... and it still occurs daily

  • 2 trả lời
  • 1 gặp vấn đề này
  • 53 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Submitted Crash Reports Report ID Date Submitted bp-e6d2a1c3-67d3-4307-ab7e-17f5d0180212 2/12/18 3:34 PM bp-58adcb52-1ac1-49b1-becb-6958f0180211 2/11/18 3:34 PM bp-bf6a16e7-9717-4c0d-a9b7-bfeb10180209 2/9/18 5:19 PM bp-1a75e5b7-1fef-43e5-be5b-d59980180209 2/9/18 2:52 PM bp-12edd311-c8ec-490e-be0f-a26480180208 2/8/18 3:02 AM bp-f550c372-aea2-43d3-beec-e6f030180208 2/8/18 3:00 AM bp-74acd89e-33be-4c1e-a019-b94b50180207 2/6/18 9:52 PM bp-be012e66-f9f2-4692-bb74-9719f0180205 2/5/18 12:18 PM bp-f6715221-a041-4155-b012-cb9350180204 2/4/18 1:13 AM bp-a6caf52b-634e-490c-8c32-7b7b40180131 1/31/18 1:08 AM bp-e84f6e3c-5250-4eae-adc5-eb0ee0180129 1/29/18 1:08 PM bp-ef35303a-5bf7-4993-8609-b57350180128 1/28/18 5:39 PM bp-16c07ec8-e327-46a7-a1f7-d74890180124 1/24/18 3:54 AM bp-54fb190a-7c21-45b1-8fd6-c0ceb0180123 1/23/18 6:40 PM bp-54b7b3d7-9888-4ae7-8046-446620180123 1/23/18 5:09 PM bp-eb8ec6da-10e2-4179-a189-bbe7f0180123 1/23/18 3:02 AM bp-e03f6538-6807-446d-8766-50ea00180123 1/23/18 2:43 AM bp-4ab7bc9d-c959-4899-90e6-934780180123 1/22/18 10:36 PM bp-500d7e1d-84cf-4fa7-97c2-05f870180123 1/22/18 10:15 PM bp-0c399612-2e10-4247-a231-4afef0180122 1/22/18 1:41 PM bp-c0840f9a-9550-4eba-937d-a9d7c0180122 1/22/18 1:37 PM bp-86e8e566-bce7-4aa8-8479-b44740180120 1/20/18 3:37 PM bp-afc3b36a-6363-4650-bf06-f0e020180115 1/15/18 4:21 PM bp-2a7ca8e4-f33a-4ff3-8bc1-421ae0180112 1/12/18 4:00 PM bp-deb9900f-6a34-4d44-af9d-28d890171228 12/28/17 3:33 AM bp-8042d9c6-fbf8-4b41-9ee7-f84980171228 12/27/17 8:25 PM bp-e66c9f24-4b60-4568-a448-ce8560171226 12/26/17 4:04 AM bp-9e582ec8-6a72-4422-a518-413300171223 12/23/17 1:21 PM bp-993fe67d-2cd5-4fac-917d-c840e0171223 12/23/17 12:21 AM bp-fd4cbf6c-f3fb-4269-b301-c7a700171221 12/21/17 4:24 PM bp-9a02f8b2-c7d8-425a-aad4-897da0171221 12/21/17 4:23 AM bp-5920d4f4-76af-4789-a17f-3c7d30171219 12/18/17 7:41 PM bp-e3c3e370-ef0d-495a-99a2-ff4550171219 12/18/17 7:38 PM bp-c0d3513d-d93f-44d4-bd5f-0ccf60171218 12/18/17 5:34 PM bp-b10d9efb-704c-4bac-8335-9abb20171217 12/16/17 11:56 PM bp-cd035959-7e96-47a1-863b-9aab60171215 12/15/17 1:16 AM bp-a3b2e6af-f484-4a22-8c09-439790171215 12/14/17 9:14 PM bp-c87eda5c-8545-4e64-8b44-2172b0171214 12/14/17 2:15 AM bp-fdcacc3c-b5f7-47a2-a8d0-8494d0171214 12/14/17 1:56 AM bp-400bb1c5-d039-473e-bff6-5c5de0171208 12/8/17 1:24 PM bp-e99d437c-7e12-474f-9c11-c97da0171207 12/7/17 2:18 AM bp-bcfda442-c0d8-4544-b377-2de740171206 12/6/17 2:14 AM bp-fd17c963-6abd-4ccb-b5da-807380171206 12/5/17 10:07 PM bp-6a8efcdf-42a4-4fdc-83d4-3032d0171205 12/5/17 5:28 PM bp-cedeacd5-3ed4-4cb5-beec-8d0fc0171205 12/4/17 8:23 PM

Submitted Crash Reports Report ID Date Submitted bp-e6d2a1c3-67d3-4307-ab7e-17f5d0180212 2/12/18 3:34 PM bp-58adcb52-1ac1-49b1-becb-6958f0180211 2/11/18 3:34 PM bp-bf6a16e7-9717-4c0d-a9b7-bfeb10180209 2/9/18 5:19 PM bp-1a75e5b7-1fef-43e5-be5b-d59980180209 2/9/18 2:52 PM bp-12edd311-c8ec-490e-be0f-a26480180208 2/8/18 3:02 AM bp-f550c372-aea2-43d3-beec-e6f030180208 2/8/18 3:00 AM bp-74acd89e-33be-4c1e-a019-b94b50180207 2/6/18 9:52 PM bp-be012e66-f9f2-4692-bb74-9719f0180205 2/5/18 12:18 PM bp-f6715221-a041-4155-b012-cb9350180204 2/4/18 1:13 AM bp-a6caf52b-634e-490c-8c32-7b7b40180131 1/31/18 1:08 AM bp-e84f6e3c-5250-4eae-adc5-eb0ee0180129 1/29/18 1:08 PM bp-ef35303a-5bf7-4993-8609-b57350180128 1/28/18 5:39 PM bp-16c07ec8-e327-46a7-a1f7-d74890180124 1/24/18 3:54 AM bp-54fb190a-7c21-45b1-8fd6-c0ceb0180123 1/23/18 6:40 PM bp-54b7b3d7-9888-4ae7-8046-446620180123 1/23/18 5:09 PM bp-eb8ec6da-10e2-4179-a189-bbe7f0180123 1/23/18 3:02 AM bp-e03f6538-6807-446d-8766-50ea00180123 1/23/18 2:43 AM bp-4ab7bc9d-c959-4899-90e6-934780180123 1/22/18 10:36 PM bp-500d7e1d-84cf-4fa7-97c2-05f870180123 1/22/18 10:15 PM bp-0c399612-2e10-4247-a231-4afef0180122 1/22/18 1:41 PM bp-c0840f9a-9550-4eba-937d-a9d7c0180122 1/22/18 1:37 PM bp-86e8e566-bce7-4aa8-8479-b44740180120 1/20/18 3:37 PM bp-afc3b36a-6363-4650-bf06-f0e020180115 1/15/18 4:21 PM bp-2a7ca8e4-f33a-4ff3-8bc1-421ae0180112 1/12/18 4:00 PM bp-deb9900f-6a34-4d44-af9d-28d890171228 12/28/17 3:33 AM bp-8042d9c6-fbf8-4b41-9ee7-f84980171228 12/27/17 8:25 PM bp-e66c9f24-4b60-4568-a448-ce8560171226 12/26/17 4:04 AM bp-9e582ec8-6a72-4422-a518-413300171223 12/23/17 1:21 PM bp-993fe67d-2cd5-4fac-917d-c840e0171223 12/23/17 12:21 AM bp-fd4cbf6c-f3fb-4269-b301-c7a700171221 12/21/17 4:24 PM bp-9a02f8b2-c7d8-425a-aad4-897da0171221 12/21/17 4:23 AM bp-5920d4f4-76af-4789-a17f-3c7d30171219 12/18/17 7:41 PM bp-e3c3e370-ef0d-495a-99a2-ff4550171219 12/18/17 7:38 PM bp-c0d3513d-d93f-44d4-bd5f-0ccf60171218 12/18/17 5:34 PM bp-b10d9efb-704c-4bac-8335-9abb20171217 12/16/17 11:56 PM bp-cd035959-7e96-47a1-863b-9aab60171215 12/15/17 1:16 AM bp-a3b2e6af-f484-4a22-8c09-439790171215 12/14/17 9:14 PM bp-c87eda5c-8545-4e64-8b44-2172b0171214 12/14/17 2:15 AM bp-fdcacc3c-b5f7-47a2-a8d0-8494d0171214 12/14/17 1:56 AM bp-400bb1c5-d039-473e-bff6-5c5de0171208 12/8/17 1:24 PM bp-e99d437c-7e12-474f-9c11-c97da0171207 12/7/17 2:18 AM bp-bcfda442-c0d8-4544-b377-2de740171206 12/6/17 2:14 AM bp-fd17c963-6abd-4ccb-b5da-807380171206 12/5/17 10:07 PM bp-6a8efcdf-42a4-4fdc-83d4-3032d0171205 12/5/17 5:28 PM bp-cedeacd5-3ed4-4cb5-beec-8d0fc0171205 12/4/17 8:23 PM

Tất cả các câu trả lời (2)

more options

hi, this crash signature is somewhat correlated to users of symantec/norton security products unfortunately...

more options

What Norton program(s) are you using?

Download the current full installers for your Norton programs and save them.

https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us Download and run the Norton Removal Tool to uninstall your Norton product

After, see if the problem is still there. If not, reinstall Norton.