Thunderbird will not sent emails to multiple recipients. Error message says "the size of the message exceeds a temporary size limit of the server.
I am new to Thunderbird. Switched recently when my old Windows Live Mail stopped working. My email server is Spectrum. The problem that I am having with Thunderbird is that it won't send emails to multiple recipients. Two or three, yes. But a large number of recipients, no. I get an error message: "the size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent. try to reduce the message size or wait some time and try again. 4.1.1nbto:11 too many rcpts 10E2210". I am not sending attachments. The annoying thing is that the email shows up in my sent box as being sent. I have started blind-copying myself and I do not receive the email. This is really not acceptable as 50% of my emailing is to long lists of recipients. I have called Spectrum and the response is that as long as I can successfully send the emails through Spectrum.net, it is not a problem at their end. I'd appreciate some help with this. Thanks.
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Application Basics
Name: Thunderbird Version: 52.7.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.7.0 Profile Folder: Open Folder
(Local drive) Application Build ID: 20180322145026 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (imap) mobile.charter.net:993, SSL, passwordCleartext
OUTGOING: , mobile.charter.net:587, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports
Extensions
Lightning, 5.4.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
accessibility.lastLoadDate: 1524173737
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
extensions.lastAppVersion: 52.7.0
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 4f2acc3d-6497-4ed2-b44f-3671374af39
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
media.gmp.storage.version.observed: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1524089846
places.history.expiration.transient_current_max_pages: 122334
security.sandbox.content.tempDirSuffix: {3cf4bc51-e33d-4d14-b68f-c76abcbfb49e}
Graphics
GPU #1
Description: Intel(R) HD Graphics 5500
Vendor ID: 0x8086
Device ID: 0x1616
RAM: Unknown
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Driver Version: 20.19.15.4549
Driver Date: 11-10-2016
Features
Direct2D: false
DirectWrite: true (10.0.16299.334)
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 5500 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
AzureCanvasBackend: skia
AzureCanvasAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: skia
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.13.1
4.13.1
NSS
3.28.6
3.28.6
NSS Util
3.28.6
3.28.6
NSS SSL
3.28.6
3.28.6
NSS S/MIME
3.28.6
3.28.6
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