''silently [[#question-1216193|said]]'' <blockquote> Everytime an email arrives in my inbox there is a ping to alert me. However it is enoying while watching a news item or a film etc. How can I switch it off. </blockquote> Hi silently, Assuming you're using Thunderbird, make sure 'play a sound' is unchecked. See : https://support.mozilla.org/en-US/kb/how-customize-new-mail-sound If you're not using Thunderbird : please contact your email provider.