Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

How can I speed up the download of a web page from an email link

  • 10 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi B220

more options

I'm having difficulty with my emails and using links from them to a website takes a very long time to open. My browser is Mozilla, some of my emails come via Thunderbird. My broadband provider is Plusnet, through which I get my Plusnet emails and Yahoo/BT emails. I use the Yahoo/BT email address to correspond with people and firms I do not know personally. I use the Thunderbird and Plusnet email addresses to corresspond with friends. I'm not very computer literate so help would be very much appreciated. Thank you.

I'm having difficulty with my emails and using links from them to a website takes a very long time to open. My browser is Mozilla, some of my emails come via Thunderbird. My broadband provider is Plusnet, through which I get my Plusnet emails and Yahoo/BT emails. I use the Yahoo/BT email address to correspond with people and firms I do not know personally. I use the Thunderbird and Plusnet email addresses to corresspond with friends. I'm not very computer literate so help would be very much appreciated. Thank you.

Tất cả các câu trả lời (10)

more options

Hi, if using Thunderbird you may want to check here : https://support.mozilla.org/en-US/products/thunderbird

more options

Is this problem only with links from e-mails? What about links found on web pages?

more options

Thank you for your reply. I haven't tried that, I'll have a go and let you know the result. Many thanks.

more options

Many thanks for your reply. I'll try, https://support.mozilla.org/en-US/products/thunderbird, and let you know. Many thanks.

more options

Email downloads depends on if it is a html or just plain txt download and where the download is coming from not from your email.

Được chỉnh sửa bởi WestEnd vào

more options

B220 said

Thank you for your reply. I haven't tried that, I'll have a go and let you know the result. Many thanks.

I have tried hyperlinks on Web pages and these do not work. Can you help, please?

more options

Hi, There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. This could block loading of the URL.

No idea of Extensions being used : But since on Win 10 will go direct to this : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 60.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

Pkshadow said

Hi, There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. This could block loading of the URL. No idea of Extensions being used : But since on Win 10 will go direct to this : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : Reinstall with Current Release Firefox 60.0.1 with a Full Version Installer Please let us know if this solved your issue or if need further assistance.

Thank you for the information, I will follow it and let you know how I get on. Many thanks.

more options

Great, let us know. Please do not blockquote everything there is no need to do the whole response. https://www.w3schools.com/tags/tag_blockquote.asp Thanks.

more options

I'm sorry to say I have made 2 attempts, but unfortunately I'm still having the same problems. The annoying part is that to download Firefox again I used Google and these problems aren't occurring with Google. I would much prefer to stay with Firefox so I really do hope we can sort out the problems. Many thanks to you for taking the time to help.