Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

After moving profile from PC1 to PC2 Thunderbird doesn't find on PC2

  • 2 trả lời
  • 1 gặp vấn đề này
  • 11 lượt xem
  • Trả lời mới nhất được viết bởi briank550

briank550
briank550
more options

I am trying to relocate my Thunderbird and all its data from one PC to another. Both machines are Windows 10 latest. Thunderbird on source computer is latest. The data is large (about 8GB). I used the directions contained in this video: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer which seemed to be the correct stuff. I copied the data from source machine via right click copy per the video. It went an external USB hard drive (Plenty of space) I can see the data in the correct folder on the USB drive. I did a fresh install of Thunderbird on the target PC. I pasted the data from the external drive to the 'Thunderbird" directory per the video. The data is there, I can see it from Windows! When I start Thunderbird (and bypass creating any accounts) it starts fine but never finds the profile or the mail messages.

What went Wrong? What didn't I do wrong? What should I do?

Thanks. briank550

I am trying to relocate my Thunderbird and all its data from one PC to another. Both machines are Windows 10 latest. Thunderbird on source computer is latest. The data is large (about 8GB). I used the directions contained in this video: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer which seemed to be the correct stuff. I copied the data from source machine via right click copy per the video. It went an external USB hard drive (Plenty of space) I can see the data in the correct folder on the USB drive. I did a fresh install of Thunderbird on the target PC. I pasted the data from the external drive to the 'Thunderbird" directory per the video. The data is there, I can see it from Windows! When I start Thunderbird (and bypass creating any accounts) it starts fine but never finds the profile or the mail messages. What went Wrong? What didn't I do wrong? What should I do? Thanks. briank550

Tất cả các câu trả lời (2)

user1504726
user1504726
more options

Hi, briank550!

If you have installed Thunderbird to PC2, then you should be able to log into Thunderbird on PC2 with the account that you used on PC1 if it was an e-mail account (e.g. yahoo.com, gmail.com, hotmail.com, ect.). I am not sure if this solution will work if you created a new account when you first used Thunderbird on PC1 and you created a calendar on it....

briank550
briank550 Người tạo câu hỏi
more options

Thanks for your prompt reply. I still have a problem. I not sure what you mean by “Log into Thunderbird on PC2” . I have tried logging into one of my email accounts, I assume that is what you mean. When I do this I get messages that have NOT been previously downloaded but not all the email in the profile. There are 5 email accounts in the profile I transferred. Known of them showed up when I pasted the profile copy into the “Thunderbird” directory.

Any additional suggestions?