when I try to enter a chat room on a favorite site, I get the message that I'm already in a chat room. I've tried uninstalling and then reinstalling firefox. this is the message I get You are already in a chat room If you are trying to switch from one room to another and get this message, then your browser might not have released the connection to the previous room yet - click here to try again If you keep getting this message then your browser haven't released the connection to the room you were in. This is known to be an issue with newer versions of some browsers, eg. Internet Explorer (it not closing down processes running Flash correctly). In that case you might need to end/kill the running browser process manually or restart your computer. Another solution can be for you to try using another browser, eg. Firefox or Chrome (remember to install/allow Flash to run then)