Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Full screen video stutters

  • 6 trả lời
  • 1 gặp vấn đề này
  • 12 lượt xem
  • Trả lời mới nhất được viết bởi Davide_sd

more options

I'm having stutters while watching videos in full-screen mode. It is really unpleasant to watch them with stutters.

I'm using Firefox 62.0.3 (64-bit) on Ubuntu 18.04, but I had the very same problem with version 61. The drivers are the open source RadeonDrivers.

I've also created a new profile, with no extension installed. No improvements at all.

If I look at the videos in Chrome, I see them really smoothly. This lead me to believe it is not a graphic driver problem.

Note: on Windows with the same firefox version, I have absolutely no problems.

What can I try?

I'm having stutters while watching videos in full-screen mode. It is really unpleasant to watch them with stutters. I'm using Firefox 62.0.3 (64-bit) on Ubuntu 18.04, but I had the very same problem with version 61. The drivers are the open source RadeonDrivers. I've also created a new profile, with no extension installed. No improvements at all. If I look at the videos in Chrome, I see them really smoothly. This lead me to believe it is not a graphic driver problem. Note: on Windows with the same firefox version, I have absolutely no problems. What can I try?

Tất cả các câu trả lời (6)

more options

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

In Firefox 54 and below:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the Advanced panel and the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Close Firefox completely and then restart Firefox to see if the problem persists.

In Firefox 55 and above:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.

more options

Thank you Wesley, unfortunately your steps do not solved my problem!

more options

What is the video and what site ?

more options

WestEnd said

What is the video and what site ?

Try any video on youtube. With Amazon Prime it's even worse!

more options

Davide_sd said

I'm using Firefox 62.0.3 (64-bit) on Ubuntu 18.04, but I had the very same problem with version 61.

Do you get all check marks as blue on https://www.youtube.com/html5 ?

If a couple checks are red then you may not have FFmpeg package installed and therefore do not fully support HTML5 players due to missing codecs.

Since you use Ubuntu there is the Ubuntu Restricted Extras that includes FFmpeg.

https://help.ubuntu.com/community/RestrictedFormats https://en.wikipedia.org/wiki/Ubuntu-restricted-extras

more options

James said

Davide_sd said
I'm using Firefox 62.0.3 (64-bit) on Ubuntu 18.04, but I had the very same problem with version 61.

Do you get all check marks as blue on https://www.youtube.com/html5 ?

If a couple checks are red then you may not have FFmpeg package installed and therefore do not fully support HTML5 players due to missing codecs.

Since you use Ubuntu there is the Ubuntu Restricted Extras that includes FFmpeg.

https://help.ubuntu.com/community/RestrictedFormats https://en.wikipedia.org/wiki/Ubuntu-restricted-extras

Every check is marked as blue! But the stutters continue.