My 92 year old Father is plagued the frequent disappearance of the "Mail Toolbar" from the main mail window and the "Composition Toolbar" from the Write window. I have seen both tool bars missing at the same time! Sometimes the "Menu bar" is also missing from both windows too. Granted he manages to push buttons and click on things he shouldn't. But it seems unlikely that he is accomplish this disabling with wild user interface manipulations. I am not aware of any way of turning the tool bars on and off except by descending the View menus... and I don't think he goes there. Am I wrong? Are there button sequences that control the Toolbar enables?

I of course have written up instructions for how to restore the tool bars. The operations are difficult... he does not have great coordination to accurately operate the mouse through the multiple levels of the View menu to re-enable the bars. It is very frustrating for him. This has been happening for several years now and I have pulled out a lot of hair over this. Is there a known bug that causes these to vanish? I don't think we have installed any add-ons that could be doing mischief. If not I have to assume flying fingers and clicks are causing this. I don't know. But if so, might I suggested a feature of a "screen configuration lock" that would freeze the screen configuration selections?