Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Discover.com requires newer brouser

  • 5 trả lời
  • 1 gặp vấn đề này
  • 27 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

When I attempt to login to discover.com, it refuses to access my account and says that I need the latest version of my brouser. I am running ver. 71 of Firefox and it worked fine when I logged onto discover.com two weeks ago. Internet Explorer worked fine. Is this to be an ongoing problem or is it temporary?

When I attempt to login to discover.com, it refuses to access my account and says that I need the latest version of my brouser. I am running ver. 71 of Firefox and it worked fine when I logged onto discover.com two weeks ago. Internet Explorer worked fine. Is this to be an ongoing problem or is it temporary?

Giải pháp được chọn

Strangely enough, I made no changes to Firefox and the problem resolved itself. It must have been a problem on Discover's end and I jumped the gun instead of waiting several hours.

Thanks to all who replied.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (5)

more options

Websites say that Firefox is outdated or incompatible even though it's the latest version https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

This article is no longer maintained, so its content might be out of date.

more options

It is possible that you have disabled some Firefox features that the website requires.

Are you possibly using Private Browsing mode or otherwise made changes to block content ?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows an highlighted shield icon at the left end of the location/address bar in case Tracking Protection is blocking content.

  • click the shield icon for more details and possibly disable the protection

You can check in the Web Console what content is blocked

more options

Giải pháp được chọn

Strangely enough, I made no changes to Firefox and the problem resolved itself. It must have been a problem on Discover's end and I jumped the gun instead of waiting several hours.

Thanks to all who replied.

more options

Hopefully, it stays gone. Please flag your last post as Solved Problem as this can help others with similar problems.

more options

If this happens again then try some basic steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window