Firefox crashing
Hi, my Firefox started crashing regularly the past few days, to the point where it started crashing immediately upon opening. I uninstalled and reinstalled, which did not fix the problem. I then tried staring Firefox in safe mode, which did not fix it either. Any ideas on how to solve this? Here are some of the crash report codes I received:
bp-fbda3586-33a3-4387-bd50-5487b0200627 6/27/2020 2:39 PM bp-39f24fb2-78a9-4fc3-ad59-946e90200627 6/27/2020 2:39 PM bp-45c3e242-4f71-4680-afbc-464e70200627 6/27/2020 2:39 PM bp-e3d6933b-9e89-429c-b8c8-1a9290200627 6/27/2020 2:39 PM bp-bfaafaa6-2ee4-4e9e-9a28-613ab0200627 6/27/2020 2:39 PM bp-0ce37abf-5b38-47b9-bef7-8841b0200627 6/27/2020 2:39 PM bp-f0d5b215-3310-4bc2-81e3-03e090200627 6/27/2020 2:39 PM bp-0936f604-364e-433f-9ecd-7fbc70200627 6/27/2020 2:39 PM bp-c04adac8-caee-4e90-8060-e9c340200627 6/27/2020 2:39 PM bp-3a28bfcf-19df-48ea-b3e5-93ad70200627 6/27/2020 2:39 PM bp-0da07899-58cc-4a8b-a92b-7737b0200627 6/27/2020 2:39 PM bp-77bd7b4c-584f-4f42-a3af-7b6d00200627 6/27/2020 1:52 PM bp-bbcb1e69-aa2b-44ee-8a6d-b55770200626 6/26/2020 1:40 PM bp-d144c8a6-328d-4084-beed-997d10200626 6/26/2020 12:08 PM bp-5ba8e59e-d572-41a5-8cd0-5fc540200623 6/22/2020 9:27 PM
Thank you, Matt
Được chỉnh sửa bởi cor-el vào
Tất cả các câu trả lời (3)
hello manserm,
- Fix 1: Update Firefox. Making sure Firefox on your computer is up to date can be your first step to troubleshoot the Firefox crashing problem.
- Fix 2: Clear Firefox cache. ...
- Fix 3: Update your drivers. ...
- Fix 4: ...
- Fix 5: Update Windows. ...
- Fix 6: Check for viruses. ...
- Fix 7: Reinstall Firefox.
* Update Firefox
- Click the menu, ≡ button , click. Help and select About Firefox.
- The About Mozilla Firefox Firefox window opens. Firefox will check for updates and download them automatically.
- When the download is complete, click Restart to update Firefox.
* Clear Firefox cache.
- Click the menu, ≡ button , click. Help and select Options.
- Select the Privacy & Security panel and go to the Cookies and Site Data section.
- Click the Clear Data… button. The Clear Data dialog will appear. ...
- Click Clear
Disable Firefox add-ons.
- Open Internet Explorer, select the Tools button , and then select Manage add-ons.
- Under Show, select All add-ons and then select the add-on you want to turn off.
- Select Disable, and then Close.
i hope resloved your problem then reply back to me,
Thank you!
Được chỉnh sửa bởi ARMAN KHAN vào
Many of the crash reports look to be memory (or lack of) issues.
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up
https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down
MemTest LAST UPDATED : 27/09/2013
Could you please run a tool from http://memtest.org/
in order to check the integrity of your RAM?
You will need a thumb or disk drive to install it on.
Do you let Windows handle the page file or did you set a fixed size ?
If you use a fixed size for the page file then try the former and let Windows handle the page file.
Are you running the profiler when this happens ?
You can try to decrease the profiler's buffer size.
- Bug 1612799 - Crash in [@ OOM | large | mozalloc_abort | mozalloc_handle_oom | moz_xmalloc | ChunkedJSONWriteFunc::AllocChunk]