Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Cannot connect with mail server

  • 3 trả lời
  • 1 gặp vấn đề này
  • 10 lượt xem
  • Trả lời mới nhất được viết bởi sfhowes

more options

This may be a repeated post. If so I'm sorry. I seem to have hit a wrong button and there was no acknowledgment that the question was posted. So I'm re-posting it.

My wife uses an HP desk top computer with Windows 10. She has used Thunderbird for email for three years. Suddenly on 11-17 she could not receive or send messages and received an error message that reads, "Sending of password for user edithg@bellsouth.net did not succeed. Mail server inbound.att.net responded server error. Please try again later."

I restored Windows system settings for 11-16 but she still receives the error message. She has tons of we-mail messages on Thunderbird that she does not want to lose, so uninstalling and reinstalling does not appear to be an option.

Do you have a suggestion?

This may be a repeated post. If so I'm sorry. I seem to have hit a wrong button and there was no acknowledgment that the question was posted. So I'm re-posting it. My wife uses an HP desk top computer with Windows 10. She has used Thunderbird for email for three years. Suddenly on 11-17 she could not receive or send messages and received an error message that reads, "Sending of password for user edithg@bellsouth.net did not succeed. Mail server inbound.att.net responded server error. Please try again later." I restored Windows system settings for 11-16 but she still receives the error message. She has tons of we-mail messages on Thunderbird that she does not want to lose, so uninstalling and reinstalling does not appear to be an option. Do you have a suggestion?

Tất cả các câu trả lời (3)

more options

Every time my wife sends an email she has to type her outbound password. How do you save your outbound password so that this is not necessary.

Also now, every time she sends an email she receives a copy.

Thanks.

more options

There should be a box in the password prompt window to check and have it saved in Saved Passwords, but if the box is missing, see this article:

http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird#No_checkbox_to_remember_passwords

If the preference is set correctly and it still doesn't work, delete logins.json, cert9.db and key4.db from the profile folder (all account passwords will be erased), restart TB. and enter the password when prompted and check the box.