Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Firefox crash , Amazon Fire HD 10 2019 edition

  • 1 trả lời
  • 1 gặp vấn đề này
  • 18 lượt xem
  • Trả lời mới nhất được viết bởi Paul

tom.kostin
tom.kostin
more options

FF version 83.1.0 , installed from Google play .

Started to happen after Fire HD update to the latest 7.3.1.6 . Info below from is from logcat right after the crash.

11-27 12:49:25.232 8763 8763 D AndroidRuntime: Shutting down VM 11-27 12:49:25.232 8763 8763 E AndroidRuntime: FATAL EXCEPTION: main 11-27 12:49:25.232 8763 8763 E AndroidRuntime: Process: org.mozilla.firefox, PID: 8763 11-27 12:49:25.232 8763 8763 E AndroidRuntime: java.lang.NullPointerException 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at org.mozilla.fenix.components.toolbar.DefaultToolbarIntegration.<init>(ToolbarIntegration.kt:16) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at org.mozilla.fenix.components.toolbar.BrowserToolbarView.<init>(BrowserToolbarView.kt:88) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at org.mozilla.fenix.browser.BaseBrowserFragment.initializeUI(BaseBrowserFragment.kt:56) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at org.mozilla.fenix.browser.BrowserFragment.initializeUI(BrowserFragment.kt:3) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at org.mozilla.fenix.browser.BaseBrowserFragment.onViewCreated(BaseBrowserFragment.kt:1) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentStateManager.createView(FragmentStateManager.java:24) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:25) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentManager.addAddedFragments(FragmentManager.java:5) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentManager.executeOpsTogether(FragmentManager.java:53) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentManager.removeRedundantOperationsAndExecute(FragmentManager.java:11) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentManager.execPendingActions(FragmentManager.java:12) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentManager$4.run(FragmentManager.java:1) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at android.os.Handler.handleCallback(Handler.java:873) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at android.os.Handler.dispatchMessage(Handler.java:99) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at android.os.Looper.loop(Looper.java:193) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at android.app.ActivityThread.main(ActivityThread.java:6740) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at java.lang.reflect.Method.invoke(Native Method) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: Uncaught exception handled: 11-27 12:49:25.233 8763 8763 E ExceptionHandler: java.lang.NullPointerException 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at org.mozilla.fenix.components.toolbar.DefaultToolbarIntegration.<init>(ToolbarIntegration.kt:16) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at org.mozilla.fenix.components.toolbar.BrowserToolbarView.<init>(BrowserToolbarView.kt:88) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at org.mozilla.fenix.browser.BaseBrowserFragment.initializeUI(BaseBrowserFragment.kt:56) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at org.mozilla.fenix.browser.BrowserFragment.initializeUI(BrowserFragment.kt:3) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at org.mozilla.fenix.browser.BaseBrowserFragment.onViewCreated(BaseBrowserFragment.kt:1) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentStateManager.createView(FragmentStateManager.java:24) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:25) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentManager.addAddedFragments(FragmentManager.java:5) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentManager.executeOpsTogether(FragmentManager.java:53) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentManager.removeRedundantOperationsAndExecute(FragmentManager.java:11) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentManager.execPendingActions(FragmentManager.java:12) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentManager$4.run(FragmentManager.java:1) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at android.os.Handler.handleCallback(Handler.java:873) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at android.os.Handler.dispatchMessage(Handler.java:99) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at android.os.Looper.loop(Looper.java:193) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at android.app.ActivityThread.main(ActivityThread.java:6740) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at java.lang.reflect.Method.invoke(Native Method) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858) 11-27 12:49:25.235 8763 8763 I mozac/CrashReporter: Received crash: UncaughtExceptionCrash(timestamp=1606499365233, throwable=java.lang.NullPointerException, breadcrumbs=[Breadcrumb(message=onCreate(), data={recreated=false, intent=android.intent.action.MAIN, instance=9395609}, category=HomeActivity, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:19 GMT-05:00 2020), Breadcrumb(message=Changing to fragment homeFragment, isCustomTab: false, data={}, category=DestinationChanged, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:19 GMT-05:00 2020), Breadcrumb(message=onStart(), data={instance=9395609}, category=HomeActivity, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:19 GMT-05:00 2020), Breadcrumb(message=onResume(), data={instance=9395609}, category=HomeActivity, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:19 GMT-05:00 2020), Breadcrumb(message=Changing to fragment browserFragment, isCustomTab: false, data={}, category=DestinationChanged, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:25 GMT-05:00 2020), Breadcrumb(message=onAttach(), data={instance=261865109, activityInstance=9395609, activityName=HomeActivity}, category=BrowserFragment, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:25 GMT-05:00 2020), Breadcrumb(message=onCreateView(), data={customTabSessionId=null, instance=261865109, activityInstance=9395609, activityName=HomeActivity}, category=BrowserFragment, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:25 GMT-05:00 2020)], uuid=602615fe-b810-469d-a9b0-d61b5b8da07c) 11-27 12:49:25.249 8763 8763 I mozac/CrashReporter: Showing prompt 11-27 12:49:25.251 647 1006 I ActivityManager: START u0 {flg=0x10018000 cmp=org.mozilla.firefox/mozilla.components.lib.crash.prompt.CrashReporterActivity (has extras)} from uid 10193

FF version 83.1.0 , installed from Google play . Started to happen after Fire HD update to the latest 7.3.1.6 . Info below from is from logcat right after the crash. 11-27 12:49:25.232 8763 8763 D AndroidRuntime: Shutting down VM 11-27 12:49:25.232 8763 8763 E AndroidRuntime: FATAL EXCEPTION: main 11-27 12:49:25.232 8763 8763 E AndroidRuntime: Process: org.mozilla.firefox, PID: 8763 11-27 12:49:25.232 8763 8763 E AndroidRuntime: java.lang.NullPointerException 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at org.mozilla.fenix.components.toolbar.DefaultToolbarIntegration.<init>(ToolbarIntegration.kt:16) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at org.mozilla.fenix.components.toolbar.BrowserToolbarView.<init>(BrowserToolbarView.kt:88) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at org.mozilla.fenix.browser.BaseBrowserFragment.initializeUI(BaseBrowserFragment.kt:56) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at org.mozilla.fenix.browser.BrowserFragment.initializeUI(BrowserFragment.kt:3) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at org.mozilla.fenix.browser.BaseBrowserFragment.onViewCreated(BaseBrowserFragment.kt:1) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentStateManager.createView(FragmentStateManager.java:24) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:25) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentManager.addAddedFragments(FragmentManager.java:5) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentManager.executeOpsTogether(FragmentManager.java:53) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentManager.removeRedundantOperationsAndExecute(FragmentManager.java:11) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentManager.execPendingActions(FragmentManager.java:12) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at androidx.fragment.app.FragmentManager$4.run(FragmentManager.java:1) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at android.os.Handler.handleCallback(Handler.java:873) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at android.os.Handler.dispatchMessage(Handler.java:99) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at android.os.Looper.loop(Looper.java:193) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at android.app.ActivityThread.main(ActivityThread.java:6740) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at java.lang.reflect.Method.invoke(Native Method) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493) 11-27 12:49:25.232 8763 8763 E AndroidRuntime: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: Uncaught exception handled: 11-27 12:49:25.233 8763 8763 E ExceptionHandler: java.lang.NullPointerException 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at org.mozilla.fenix.components.toolbar.DefaultToolbarIntegration.<init>(ToolbarIntegration.kt:16) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at org.mozilla.fenix.components.toolbar.BrowserToolbarView.<init>(BrowserToolbarView.kt:88) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at org.mozilla.fenix.browser.BaseBrowserFragment.initializeUI(BaseBrowserFragment.kt:56) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at org.mozilla.fenix.browser.BrowserFragment.initializeUI(BrowserFragment.kt:3) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at org.mozilla.fenix.browser.BaseBrowserFragment.onViewCreated(BaseBrowserFragment.kt:1) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentStateManager.createView(FragmentStateManager.java:24) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:25) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentManager.addAddedFragments(FragmentManager.java:5) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentManager.executeOpsTogether(FragmentManager.java:53) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentManager.removeRedundantOperationsAndExecute(FragmentManager.java:11) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentManager.execPendingActions(FragmentManager.java:12) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at androidx.fragment.app.FragmentManager$4.run(FragmentManager.java:1) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at android.os.Handler.handleCallback(Handler.java:873) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at android.os.Handler.dispatchMessage(Handler.java:99) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at android.os.Looper.loop(Looper.java:193) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at android.app.ActivityThread.main(ActivityThread.java:6740) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at java.lang.reflect.Method.invoke(Native Method) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493) 11-27 12:49:25.233 8763 8763 E ExceptionHandler: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858) 11-27 12:49:25.235 8763 8763 I mozac/CrashReporter: Received crash: UncaughtExceptionCrash(timestamp=1606499365233, throwable=java.lang.NullPointerException, breadcrumbs=[Breadcrumb(message=onCreate(), data={recreated=false, intent=android.intent.action.MAIN, instance=9395609}, category=HomeActivity, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:19 GMT-05:00 2020), Breadcrumb(message=Changing to fragment homeFragment, isCustomTab: false, data={}, category=DestinationChanged, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:19 GMT-05:00 2020), Breadcrumb(message=onStart(), data={instance=9395609}, category=HomeActivity, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:19 GMT-05:00 2020), Breadcrumb(message=onResume(), data={instance=9395609}, category=HomeActivity, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:19 GMT-05:00 2020), Breadcrumb(message=Changing to fragment browserFragment, isCustomTab: false, data={}, category=DestinationChanged, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:25 GMT-05:00 2020), Breadcrumb(message=onAttach(), data={instance=261865109, activityInstance=9395609, activityName=HomeActivity}, category=BrowserFragment, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:25 GMT-05:00 2020), Breadcrumb(message=onCreateView(), data={customTabSessionId=null, instance=261865109, activityInstance=9395609, activityName=HomeActivity}, category=BrowserFragment, level=INFO, type=DEFAULT, date=Fri Nov 27 12:49:25 GMT-05:00 2020)], uuid=602615fe-b810-469d-a9b0-d61b5b8da07c) 11-27 12:49:25.249 8763 8763 I mozac/CrashReporter: Showing prompt 11-27 12:49:25.251 647 1006 I ActivityManager: START u0 {flg=0x10018000 cmp=org.mozilla.firefox/mozilla.components.lib.crash.prompt.CrashReporterActivity (has extras)} from uid 10193

Tất cả các câu trả lời (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Thank you for reporting this issue. I have filed https://github.com/mozilla-mobile/fenix/issues/16775 with our developers to look into this issue and hopefully find a solution.