Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Thunderbird sends using wrong "from" address

  • 2 trả lời
  • 1 gặp vấn đề này
  • 58 lượt xem
  • Trả lời mới nhất được viết bởi Don5

more options

I have three Thunderbird accounts each with its own email address through gmail. I've had these accounts/addresses for years. Recently, when I send an email from one account (using it's assigned email address), Thunderbird is automatically switching the "from" to another one of my accounts/emails. By way of example: When I send a message using my "ABC" account/email, Thunderbird (or maybe it's gmail) switches the account/email to my "XYZ" account/email. While the "ABC" message is saved in Thunderbird's Sent folder (showing the ABC "from" address), it also shows up/is saved in the gmail sent folder (showing the XYZ "from" address). The recipient sees the XYZ "from" address, even though I sent the email through Thunderbird with the ABC "from" address. Please help...this is driving me nuts

I have three Thunderbird accounts each with its own email address through gmail. I've had these accounts/addresses for years. Recently, when I send an email from one account (using it's assigned email address), Thunderbird is automatically switching the "from" to another one of my accounts/emails. By way of example: When I send a message using my "ABC" account/email, Thunderbird (or maybe it's gmail) switches the account/email to my "XYZ" account/email. While the "ABC" message is saved in Thunderbird's Sent folder (showing the ABC "from" address), it also shows up/is saved in the gmail sent folder (showing the XYZ "from" address). The recipient sees the XYZ "from" address, even though I sent the email through Thunderbird with the ABC "from" address. Please help...this is driving me nuts

Được chỉnh sửa bởi Don5 vào

Giải pháp được chọn

It's not about what address you have in the From field, it's all about what outgoing smtp server you are using for that From email address.

EG: FRom might say "ABC" account/email But your account Settings are not using the outgoing server that has username "ABC" account/email.

You may have the correct email address in the 'From' but you may actually be sending using another email address' outgoing server smtp.

Check settings:

  • Right click on account name in Folder Pane and select 'Settings'
At the bottom of the left pane, below the list of mail accounts and Local folders... 
  • click on 'Outgoing server (SMTP)' It will list all the outgoing servers in the right pane. You should have one for each mail account/email address.
  • Select the first one and click on 'Edit'
  • It will show you the email address in the 'user name'.
  • Under 'Description' type that email address. This field is used to help you identify a server more easily.
  • click on OK

Select the second outgoing smtp server in list and click on 'Edit' Repeat the same action to set the 'Description' to say the same email address as mentioned in 'User name'. Repeat until you have set up each correct outgoing server


Now check to see what Outgoing Server is being used by each account.

  • Select the account name in left pane.

Bottom right it will say 'Outgoing Server (SMTP)' and it will show you the 'Description' information. Make sure the email address shown is the same as the account you have selected. Do not click on 'Edit SMTP-server' button.

  • If it is wrong then click on the drop down to select the correct one.
  • Check the other mail accounts to make sure they are using correct outgoing server.

If using version 68*

   * click on OK to close Account Settings. 

Restart Thunderbird.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

It's not about what address you have in the From field, it's all about what outgoing smtp server you are using for that From email address.

EG: FRom might say "ABC" account/email But your account Settings are not using the outgoing server that has username "ABC" account/email.

You may have the correct email address in the 'From' but you may actually be sending using another email address' outgoing server smtp.

Check settings:

  • Right click on account name in Folder Pane and select 'Settings'
At the bottom of the left pane, below the list of mail accounts and Local folders... 
  • click on 'Outgoing server (SMTP)' It will list all the outgoing servers in the right pane. You should have one for each mail account/email address.
  • Select the first one and click on 'Edit'
  • It will show you the email address in the 'user name'.
  • Under 'Description' type that email address. This field is used to help you identify a server more easily.
  • click on OK

Select the second outgoing smtp server in list and click on 'Edit' Repeat the same action to set the 'Description' to say the same email address as mentioned in 'User name'. Repeat until you have set up each correct outgoing server


Now check to see what Outgoing Server is being used by each account.

  • Select the account name in left pane.

Bottom right it will say 'Outgoing Server (SMTP)' and it will show you the 'Description' information. Make sure the email address shown is the same as the account you have selected. Do not click on 'Edit SMTP-server' button.

  • If it is wrong then click on the drop down to select the correct one.
  • Check the other mail accounts to make sure they are using correct outgoing server.

If using version 68*

   * click on OK to close Account Settings. 

Restart Thunderbird.

more options

Thank you! Thank you!