Thunderbird 17.0.8 has never updated
Just discovered a users TB has never updated. It is set to automatically download and install. If I go to help > about TB it shows version but doesn't look for updates and apparently never has. Can I force updates or can I install newer versions without losing their email etc?
Any help is GREATLY APPRECIATED
Tất cả các câu trả lời (3)
See https://support.mozilla.org/en-US/questions/1310757
Before anything else make sure to create a full backup of your Thunderbird profile. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile
Thanks for the reply and link... I'm a little sketchy on exactly what to do. The user is currently on 17.0.8 so I would need to run the following versions? 24.8.0 45.8.0 52.9.1 After running these three stay there and hope that autoupdate gets to version 68 and then eventually to 78?
Yes, exactly.