Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox not printing - No Suitable paper - Custom 0x0mm

  • 3 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

86.0 - Mozilla Firefox for Ubuntu canonical 1 Not sure when it started being a problem, it could have been a recent upgrade or an older one.

Firefox won't print anymore. It sends the page to the printer (Dell 1355cnw) but it sends the wrong page size info. The printer asks for paper - Custom 0x0mm - to continue printing - which I obviously can't supply.

I have checked that I've selected the correct page size (A4) and orientation (Portrait) in Firefox, but even though A4 is selected it still turns up as - custom 0x0mm - at the printer.

I have used both the new inbuilt printer dialogue and the system dialogue (Elementary OS).

about:support - lists the paper size as print_paper_id iso_a4_210x297mm print_paper_height 11.6945 print_paper_width 8.26378

but the printer is obviously not getting that information correctly

I've tried "Reset Firefox printer settings" - https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox Still no luck

I can print from all other programs.

Printing to file "save to PDF" and then printing the resulting pdf is my work around at the moment but I'd rather have it working properly, and printing directly from Firefox

86.0 - Mozilla Firefox for Ubuntu canonical 1 Not sure when it started being a problem, it could have been a recent upgrade or an older one. Firefox won't print anymore. It sends the page to the printer (Dell 1355cnw) but it sends the wrong page size info. The printer asks for paper - Custom 0x0mm - to continue printing - which I obviously can't supply. I have checked that I've selected the correct page size (A4) and orientation (Portrait) in Firefox, but even though A4 is selected it still turns up as - custom 0x0mm - at the printer. I have used both the new inbuilt printer dialogue and the system dialogue (Elementary OS). about:support - lists the paper size as print_paper_id iso_a4_210x297mm print_paper_height 11.6945 print_paper_width 8.26378 but the printer is obviously not getting that information correctly I've tried "Reset Firefox printer settings" - https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox Still no luck I can print from all other programs. Printing to file "save to PDF" and then printing the resulting pdf is my work around at the moment but I'd rather have it working properly, and printing directly from Firefox

Tất cả các câu trả lời (3)

more options

Try "Printing -> Clear printing settings" on the about:support page.

more options

Thanks very much cor-el

That's just an alternate link to the page I already linked in my question, but thanks very much for taking the time to try and help.

It's much appreciated

more options

For now you can set print.tab_modal.enabled = false on the about:config page to revert to the old dialog.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.