Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

search engine

more options

Cannot avoid Yahoo search, which is not in any choice of browser remove, reinstall, no success, it will force me to move to an other browser unless you can solve the problems, I tryed all proposals on the web, with no chance, i refuse to buy a malware remover!!!

Cannot avoid Yahoo search, which is not in any choice of browser remove, reinstall, no success, it will force me to move to an other browser unless you can solve the problems, I tryed all proposals on the web, with no chance, i refuse to buy a malware remover!!!

Tất cả các câu trả lời (1)

more options

Hi, is this problem on your Mac or your iPhone/iPad?

Assuming it's on your Mac:

That kind of hijack usually is done with an extension, and if you have an infection similar to ones reported earlier this year, it might take a little extra work to extract it. Let's start here:

You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

If the page is blocked or blank, then:

Restart Firefox in its Safe Mode to regain access to the Add-ons page without interference. Either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart. A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Then hopefully you can get to the Add-ons page and straighten things up there.

Any improvement after exiting and restarting Firefox?

And finally, since that might have been part of a bundle, our support article lists free (or free trial) cleaning tools to catch other potential badware: Troubleshoot Firefox issues caused by malware.

Can you regain control of your searches?