Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

SSL_ERROR_BAD_CERT_DOMAIN happening with email links again

  • 2 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi madbilly

more options

Hi all,

I'm having a repeat of this issue: https://support.mozilla.org/en-US/questions/1291551

Again some links from emails have been giving me the "Warning: Potential Security Risk Ahead" page with the error message "SSL_ERROR_BAD_CERT_DOMAIN". I get this in safe mode but not in private browsing. I have tried all of the fixes suggested last time I asked about this problem including deleting cert9.db but that hasn't worked this time (so maybe it wasn't the fix last time either).

To be explicit, I've tried all fixes on these pages so please don't suggest them again without providing an explanation about why you think it will work (a technical explanation please): https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message http://kb.mozillazine.org/Error_loading_websites https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors

And also this one, which is actually related to the message (none of the above are): https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean#w_ssl-error-bad-cert-domain

Some examples of links that I get this message for: https://click.mail10.smallworldlabs.net/ls/click?upn=4FIN3hZFvI-2BP9iq5nue2vk-2BIMF5sm7TLqXM-2BBHmHs4tQjfdaurWm34ztLj9SPiVE4gseyCl-2FaqSWT59ygV9BpAcDzFkriqc5NC2qBiwl5aOaxL8F5mgo-2BFX-2Fgbi7iwZeFhIlJVBY5pUPWQy6owSYMskwXWDY7Y1aaoMS-2BkHbmCPTNSg29Z4JoYD7fjx9bZW5b2-2Fg5dX2SSuZS5csOf3H6IGmB8UNGulRns8j4EzznpinCvgJxocujRrlszMnMzDFaGlZcc-2BWOcJNASuRsaEH6HcXAoqMnLhDAoAdn0UChLWOY-2FfbP2Ib-2FUEDr6NloUbD-2FnHqHVVYd821nihjMp740-2F5x7GMXZmwRiFR7H2o2PqTC4rmR-2BSqxJ-2BuAl15SvxjWYbO9ClP8PSHw5pY80IikJqK10tVO8wFNKUY0vnffi80-3DW8m3_a4b-2FpboTDHPk-2BrdoYKQMvkNzRfSbL-2BRxE8OVpRrBC237mTF3qcpluLuTnfAWEU7fFwhhtOg-2BbDd1pxD5bmCpb3y8948sPEH5oTF-2Fsg1k82R-2Be5SnCvGNogmdD1MB5K11JV0Ow8rxc63etMs7M6GZzfslGWbxLHW9hydaH2RME5RPXqcBAsIRau-2FizQsq15rW5BclijLm23gWXw-2BvlJjO8gxiJ-2BQwpw2wvKihYGT4DKxPTObnz-2Fpn1ua2ng0ah-2BN1xDub-2Bav5GSEDaq4OPiG8JUArfSPtya-2ByoEn6CzLpZaqsLJ5rbTCztuAV25pOmNhojUORS-2Fnyv8FFlz-2Fh4EX6xolAvA1UgOdaXT3xescKfmROnAvFsYyB88QxIKBXi1-2Br

Web sites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for click.mail10.smallworldlabs.net. The certificate is only valid for the following names: *.sendgrid.net, sendgrid.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN

https://click.topgear.bbc.com/?qs=c719f0befb99016fe4d64e88dc7ec435f7eee7452916295aaa562fc47d530c91af5900c5d298ac67019e3560abca9b8eab0be3a91e8e632f

Firefox does not trust this site because it uses a certificate that is not valid for click.topgear.bbc.com. The certificate is only valid for origin-click.s6.exacttarget.com.

Error code: SSL_ERROR_BAD_CERT_DOMAIN

Please tell me if you need more info. All helpful suggestions much appreciated.

Thanks :)

Hi all, I'm having a repeat of this issue: https://support.mozilla.org/en-US/questions/1291551 Again some links from emails have been giving me the "Warning: Potential Security Risk Ahead" page with the error message "SSL_ERROR_BAD_CERT_DOMAIN". I get this in safe mode but not in private browsing. I have tried ''all'' of the fixes suggested last time I asked about this problem including deleting cert9.db but that hasn't worked this time (so maybe it wasn't the fix last time either). To be explicit, I've tried all fixes on these pages so please don't suggest them again without providing an explanation about why you think it will work (a technical explanation please): https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message http://kb.mozillazine.org/Error_loading_websites https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors And also this one, which is actually related to the message (none of the above are): https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean#w_ssl-error-bad-cert-domain Some examples of links that I get this message for: https://click.mail10.smallworldlabs.net/ls/click?upn=4FIN3hZFvI-2BP9iq5nue2vk-2BIMF5sm7TLqXM-2BBHmHs4tQjfdaurWm34ztLj9SPiVE4gseyCl-2FaqSWT59ygV9BpAcDzFkriqc5NC2qBiwl5aOaxL8F5mgo-2BFX-2Fgbi7iwZeFhIlJVBY5pUPWQy6owSYMskwXWDY7Y1aaoMS-2BkHbmCPTNSg29Z4JoYD7fjx9bZW5b2-2Fg5dX2SSuZS5csOf3H6IGmB8UNGulRns8j4EzznpinCvgJxocujRrlszMnMzDFaGlZcc-2BWOcJNASuRsaEH6HcXAoqMnLhDAoAdn0UChLWOY-2FfbP2Ib-2FUEDr6NloUbD-2FnHqHVVYd821nihjMp740-2F5x7GMXZmwRiFR7H2o2PqTC4rmR-2BSqxJ-2BuAl15SvxjWYbO9ClP8PSHw5pY80IikJqK10tVO8wFNKUY0vnffi80-3DW8m3_a4b-2FpboTDHPk-2BrdoYKQMvkNzRfSbL-2BRxE8OVpRrBC237mTF3qcpluLuTnfAWEU7fFwhhtOg-2BbDd1pxD5bmCpb3y8948sPEH5oTF-2Fsg1k82R-2Be5SnCvGNogmdD1MB5K11JV0Ow8rxc63etMs7M6GZzfslGWbxLHW9hydaH2RME5RPXqcBAsIRau-2FizQsq15rW5BclijLm23gWXw-2BvlJjO8gxiJ-2BQwpw2wvKihYGT4DKxPTObnz-2Fpn1ua2ng0ah-2BN1xDub-2Bav5GSEDaq4OPiG8JUArfSPtya-2ByoEn6CzLpZaqsLJ5rbTCztuAV25pOmNhojUORS-2Fnyv8FFlz-2Fh4EX6xolAvA1UgOdaXT3xescKfmROnAvFsYyB88QxIKBXi1-2Br Web sites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for click.mail10.smallworldlabs.net. The certificate is only valid for the following names: *.sendgrid.net, sendgrid.net Error code: SSL_ERROR_BAD_CERT_DOMAIN https://click.topgear.bbc.com/?qs=c719f0befb99016fe4d64e88dc7ec435f7eee7452916295aaa562fc47d530c91af5900c5d298ac67019e3560abca9b8eab0be3a91e8e632f Firefox does not trust this site because it uses a certificate that is not valid for click.topgear.bbc.com. The certificate is only valid for origin-click.s6.exacttarget.com. Error code: SSL_ERROR_BAD_CERT_DOMAIN Please tell me if you need more info. All helpful suggestions much appreciated. Thanks :)

Giải pháp được chọn

Hi all,

I did some troubleshooting, disabling and reenabling various tracking-protection and addons in succession. I eventually worked out that the problem is HTTPS Everywhere addon is causing these errors. I'll raise a bug report with them.

Cheers

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

more options

Hi all,

I know it's a long question but some help will be greatly appreciated. I've been trying anything I can think of but nothing's working. I wondered if there are some other files in profile which could be causing the problem? other db, js or json files?

Thanks :)

more options

Giải pháp được chọn

Hi all,

I did some troubleshooting, disabling and reenabling various tracking-protection and addons in succession. I eventually worked out that the problem is HTTPS Everywhere addon is causing these errors. I'll raise a bug report with them.

Cheers