Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Not accepting password for a site

  • 5 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

hello, when i try to use firefox to log onto a website , it will not accept my password anymore while all the other browsers such as chrome, brave, will accept it, please advise, thanking you

hello, when i try to use firefox to log onto a website , it will not accept my password anymore while all the other browsers such as chrome, brave, will accept it, please advise, thanking you

Tất cả các câu trả lời (5)

more options

What is not accepting the password? The website or the browser?

One user had a problem where Firefox did not store a password for one website. In the end, the user cleared the login data and keyed the password manually. That time it was properly stored.

more options

Hi, thanks for assisting. When I am on Windows Firefox , when I go to log on to a website with password, it works no issues. When I'm on a MAC laptop and use Firefox to login to the same website it doesn't accept it. This is my issue that I've never had before. If you could assist further, it would greatly be appreciated, take care

more options

On the Mac, do you have the option to view saved logins for the site to verify that the password is correct? Are you using Sync on both laptops?

more options

Hi Thank you for replying to my issue. This is still ongoing and very strange its happening. No I dont seem to have the option to save passwords but will need to look in settings for this I guess. I manually enter and it does not accept it. The word in red appears below the log in details that simply says "error" like your entering the wrong details which I'm not doing, this I can guarantee. No sync on laptops as they arent usually near each other anyway so no syncing between the two. Any additional advice would be greatly appreciated, thanking you and take care,

more options

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.


Type about:preferences#security<enter> in the address bar. Look under Logins,

Note: For Firefox v56+ its; about:preferences#privacy Look under Forms & Passwords Or type about:logins<enter> in the address box. +++++++++++++++++++++++++++++++ Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.

Press the Exceptions button and see what's inside.

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins