Windows 11 crashes
Since updating to Windows 11, every time the browser closes there is a crash report. The browser is working as normal in most sites, but not all, but that maybe down to the apps not liking Windows 11 as well.
Tất cả các câu trả lời (4)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
Please, Do not post a screenshot ! !
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
bp-e39b5a1a-107e-4055-8303-12b120211214 14/12/2021, 10:53 View
bp-10a37e5a-8e27-4966-8bc7-9d2540211214 14/12/2021, 10:53 View
bp-378302d6-c9b9-4561-ae8c-f18800211214 14/12/2021, 10:53 View
bp-c45ed0de-8e34-46d6-9376-107c70211214 14/12/2021, 10:53 View
bp-8a539a06-dcc7-4576-9da2-ba50f0211214 14/12/2021, 10:53 View
bp-72c57139-4fc4-4794-86b5-8bd900211214 14/12/2021, 10:53 View
bp-9f5008b2-8119-4e9f-89f2-d55160211214 14/12/2021, 10:52 View
bp-3cd10aa6-8864-4688-908d-4ce350211214 14/12/2021, 10:52 View
bp-c1179409-06f7-4694-b563-01f180211214 14/12/2021, 10:52 View
bp-e79099cd-1460-49ed-88c2-5d91e0211214 14/12/2021, 10:50 View
bp-deec702d-e026-4a98-a25b-a53e50210303 03/03/2021, 14:16 View
bp-e39b5a1a-107e-4055-8303-12b120211214 = Uptime 136 seconds (2 minutes and 16 seconds) bp-10a37e5a-8e27-4966-8bc7-9d2540211214 = Uptime 167 seconds (2 minutes and 47 seconds) bp-378302d6-c9b9-4561-ae8c-f18800211214 = Uptime 4 seconds bp-c45ed0de-8e34-46d6-9376-107c70211214 = Uptime 591 seconds (9 minutes and 51 seconds)
Signature: npwzwmc64.dll | GetModuleHandleW
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
npwzwmc64.dll = nothing found npwzwmc.dll = Part of WinZip Courier by WinZip Computing
This is for Sumo's Related Bugs 1706038 NEW --- Crash in [@ npwzwmc64.dll | GetModuleHandleW] (WinZip Courier)
Remove WinZip from your system.