This sounds like your Anti-Virus program being a pain. Add an exception.

What is the Anti-Virus you are using?

Thanks for replying to my question. I am using McAfee anti virus and have been using it for years with no issues like this. The error message says that I can Add An Exception but when I click on that nothing happens-is there another way to add an exception? Thanks. Lynda

Thanks for replying to my question. I am using McAfee anti virus and have been using it for years with no issues like this.

The error message says that I can Add An Exception but when I click on that nothing happens-is there another way to add an exception? Thanks. Lynda

I think you need to post a screen capture (use windows snipping tool and save it as a PNG file to upload) of the actual information being displayed when you click view. It may be McAfee have changed other security settings so you are using a certificate database in Windows you do not have access to edit.

Hi Matt,

Thanks for reply of Dec 27-I have had a busy time over the past few days and am now replying to your suggestion. I don't know how to use the Windows snipping tool-what if I take a photo of the error message and then I can upload that for you to see. I was also wondering about contacting McAfee since I agree that it probably an issue with that anti-virus program. Thanks, Lynda

'Snipping Tool' or 'Snip and sketch' will give a clearer image than taking a photo of a computer screen. Try? Click start and type Snip - or ask Cortana if you prefer. Snipping tool should appear. Open it, click New, then hold down your left mouse button to drag a box on your computer screen around the part you want to snip. Let go the mouse button then choose Save (floppy disk icon). It's fun and very useful!

Thanks-I'll give that try.