Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Unread messages remain unread when clicking on message

  • 9 trả lời
  • 8 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi SJenkinsTX

more options

In thundertbird 102.11.0 (32-bit). unread messages remain unread aftrer selecting the message. I have to opeen the message in order to mark it read. This is different from what happened beforew. just selceting the message would make it Read. This is slow as I dont always need to open messages In Settings > General, Reading and Display, Automatically mark messages as Read ius checked, and Immediately on Display

In thundertbird 102.11.0 (32-bit). unread messages remain unread aftrer selecting the message. I have to opeen the message in order to mark it read. This is different from what happened beforew. just selceting the message would make it Read. This is slow as I dont always need to open messages In Settings > General, Reading and Display, Automatically mark messages as Read ius checked, and Immediately on Display

Giải pháp được chọn

Simply selecting a message does NOT mark it as read. If you have the Message Pane enabled, and you click a message in the list, that message gets selected, opened and displayed in the Message Pane. If the Message Pane is disabled, then you have to double-click a message to open it (in a new tab). If you single-click it, it get's selected, but it remains unread because simply selecting a message does not count as opening that message. If you wish to mark a message as unread, you can do so by pressing the M key on your keyboard, or you can use the right-click menu. You can select multiple messages and mark them as read without having to open them. Thunderbird is working exactly as it's supposed to.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (9)

more options

Do you mean you have to open the selected message in a new tab?

more options

No, I have just clicked on the message without opening it. If I open the message it becomes read But I dont need to open every message eg reply acknowldgements which iit is a waste of time to open

more options

Giải pháp được chọn

Simply selecting a message does NOT mark it as read. If you have the Message Pane enabled, and you click a message in the list, that message gets selected, opened and displayed in the Message Pane. If the Message Pane is disabled, then you have to double-click a message to open it (in a new tab). If you single-click it, it get's selected, but it remains unread because simply selecting a message does not count as opening that message. If you wish to mark a message as unread, you can do so by pressing the M key on your keyboard, or you can use the right-click menu. You can select multiple messages and mark them as read without having to open them. Thunderbird is working exactly as it's supposed to.

Được chỉnh sửa bởi Stans vào

more options

Thanks The messsage pane is the key. I disabled it by accident. Now I have enabled it and it now behanvces as I expect

more options

I have a similar problem with Thunderbird 115.0a1 (2023-06-02) (64-bit): The Message List is displayed and the Message Pane is displayed where the chosen message is displayed. When I click on a message in the Message List, it is displayed in the Message Pane. It's status in the Message List should immediately change from Unread to Read. Much of the time it does this. But there are times when it takes 10 seconds or more to change from Unread to Read. I go through the list of new emails quickly, so I want the status to change immediately. I don't want to have to wait for 10 seconds or more for TB to change the status. I am using the "Automatically mark messages as read Immediately on Display" setting, so the message should go from Unread to Read immediately, but it often does not occur immediately. I can click on the "Read Status" dot to change the status, but I should not have to. Thank you.

more options

First, I have been using Mozilla forever and love the product. I'm not against change, but at 73, I'm not a great fan of wondering where something has moved to in the latest update or changing the icon for email. I have ver. 115.2.3 (64 bit) and I generally use the letter 'N' to move to the next unread messages. Before this update, messages would immediately change the 'message read status' to 'read.' Now, it seems like I'm waiting for a server 'handshake' for that to happen. It results in having to go back and look at the message again. My message pane is open and I have "Automatically mark messages as read Immediately on Display" set. I only have 5 mbs on my internet, so if I have to handshake with advertisers, it's gonna take forever. Thanks for all you do. ~ Swamphox

more options

Thunderbird v 115.4.2 (64-bit) Mac OS X: Sonoma 14.0 (23A344)

My experience with Thunderbird is that, INSTANTANEOUSLY or within one second of me selecting a message and viewing it in the "preview" pane (lower right), the settings on the message in the folder list change from "Read" to "Unread." This behavior is both expected and desired (for me).

However, since a recent update to Thunderbird, for messages from the following senders (at least, but I am sure there are others), the message status does not from "Read" to "Unread" unless I view it for 10 continuous seconds:

  • Office Depot <rewards@e.officedepot.com>
  • American Express <americanexpress@member.americanexpress.com>
  • Kroger Savings & Sales <email@e.krogermail.com>

I cannot find any settings regarding this behavior and, as I implied, this is a new behavior.

Where (EXACTLY) are the settings that might be mishandling this functionality?

more options

As of version 121.0a1, I am seeing the correct behavior. When I click on a message in the "Subject" list, that message subject immediately changes from bold type to regular type, indicating that it has been "read".

more options

I've had the same problem I believe since the previous update. There are some emails that after clicking on them and having them come up in the preview window, act as per my default settings and go to "read" status in 2 or 3 seconds. The problem is that some emails in the same or different accounts do not change immediately, and may take 10 seconds or more to change, and a few will not change and I have to force them. I do appreciate the "m" key option I didn't know about, but the main problem still exists in that the program is not doing what I've set as a default.

I'm currently running Thunderbird 115.3.1 (64-bit) Estimated 9K emails in over 20 folders, 12 email accounts Processor: AMD Phenom(tm) II X4 945 Processor 3.01 GHz Installed RAM 12.0 GB System type 64-bit operating system, x64-based processor Microsoft Windows 10 Pro Version 10.0.19045 Build 19045 BIOS: American Megatrends Inc. 3401, 5/20/2010 Two monitors on extended mode Samsung 32" 1080P (LftHd) Samsung 32" 4k (RtHd, Main)