Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox synchronised my data with another account

  • 3 trả lời
  • 0 gặp vấn đề này
  • 37 lượt xem
  • Trả lời mới nhất được viết bởi Dropa

more options

I was re-installing my wife's computer and needed access to her passwords - so logged out of my firefox account and into hers on my computer to access them. I then logged back out and when her computer was re-installed, logged into firefox with her account on her computer.

Her account on her computer now contains all of my data, and none of mine. How do I fix this and recover her data?

I was re-installing my wife's computer and needed access to her passwords - so logged out of my firefox account and into hers on my computer to access them. I then logged back out and when her computer was re-installed, logged into firefox with her account on her computer. Her account on her computer now contains all of my data, and none of mine. How do I fix this and recover her data?

Tất cả các câu trả lời (3)

more options

You should never connect your computer to another account as that will merge your personal data to that account, but her data should be on your computer unless you choose to remove her data from your device when you disconnected her account and reconnected to your account. If there in only your data on the Sync server and her data is gone then it sounds that Sync saw this as an initial sync and it might not be possible to recover her data.

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).

more options

Thanks for the response. I logged out from my account before logging into hers - so surprised data was merged. Weirdly enough it didn't merge everything - I have some logins, but not others.

more options

If you use one account aka Windows account and one browser data - one will replace the other. If you want separate Firefox on yours and hers you need to make separate Windows accounts to separate each account from changing the other. This will leave hers and yours separate account with Firefox on two accounts. If you don't do this her Firefox will be replaced with yours and vise versa.

Được chỉnh sửa bởi Dropa vào