a website wont load on normal but will on private mode
the website channel 4 wont load and videos wont play on the normal firefox. it was fine a couple of weeks ago. if i load the website in private window, it works fine wiht no issue.
Giải pháp được chọn
Or it could be cookies. Try removing cookies or forgetting the site, otherwise troubleshooting.
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history
https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons
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Sounds like an add-on issue. A full browser screenshot would be nice.
Giải pháp được chọn
Or it could be cookies. Try removing cookies or forgetting the site, otherwise troubleshooting.
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history
https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons
Site loads for me, but with no account I cannot play videos. see screenshot