Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Thunderbird 115 not allowing me to send e-mails

  • 8 trả lời
  • 12 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi mrbjk

more options

Server: smtp.office365.com Port: 587 Connection: STARTTLS Authentication: OAuth2

A browser looking window opens up with a long URL in it (https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=xxxxxxxx%40hotmail.com) the windows is just blank and the dialog box for sending opens. The browser window shuts and the sending dialog box just sits there.

It ends up timing out saying it can't connect to the smtp server. I cannot send any e-mails at all. Please help or advise. Thank you!

Server: smtp.office365.com Port: 587 Connection: STARTTLS Authentication: OAuth2 A browser looking window opens up with a long URL in it (https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=xxxxxxxx%40hotmail.com) the windows is just blank and the dialog box for sending opens. The browser window shuts and the sending dialog box just sits there. It ends up timing out saying it can't connect to the smtp server. I cannot send any e-mails at all. Please help or advise. Thank you!

Giải pháp được chọn

The settings you posted were the settings I had. I switched everything over to Outlook because I couldn't find a solution anywhere. I need to be able to send e-mails. Thank you for all of your help sfhowes!

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (8)

more options

What is the antivirus, and is a VPN in use?

more options

I have Avast and use PIA VPN. I've tried with both disabled with no luck.

more options

Run Windows in safe mode to bypass startup apps like Avast (more effective than 'disabling'), and turn off the VPN. If TB works, you will probably have to disable any action of Avast on TB, such as MailShield, scanning of secure connections etc., blocking access to certain sites etc. Better still, just remove Avast and use Windows Security.

more options

I ran Windows in the Safe Mode with the Network enabled. Still no luck. The login page that's supposed to open up is blank and closes by itself. I'm a highly advanced user. I appreciate your advice, but Windows Security is very weak and it's not advised by leading cybersecurity professionals to run it alone. If one of the devs would like to troubleshoot their own software, I'm all for it. I've posted exactly what happens and there's an account login problem that needs fixed. Since 115 alters the current profile, there's no way to revert back to 102.13.0. There are no updated steps for setting up 115 and I know some things have changed. I would love to be able to send e-mails again from my desktop. If it's not fixed or the steps are updated then I'll have to use Outlook. I'd much rather use Thunderbird.

more options

Is this with a consumer outlook.com account or a domain Office365 account? They both use the same server, but O365 accounts often require additional steps to allow sending. I set up a consumer Hotmail account in a new profile in TB 115 and it works without issues. So I doubt that TB requires a fix.

more options

It's a consumer Outlook Account. I created a new profile and added my Hotmail account information. It stated the configuration was incorrect using the default settings. Seems the wizard that opens on a fresh account doesn't work correctly anymore. Those settings are the exact same settings I've been using for over a decade. Before I upgraded to 115 everything worked normally. Something is not right with TB.

I'm going to remove Thunderbird completely, reinstall it, and try again.

more options

The wizard might not have up-to-date settings, but I never rely on it and always add accounts manually. See this post for the working settings. My account does not use two-step verification.

more options

Giải pháp được chọn

The settings you posted were the settings I had. I switched everything over to Outlook because I couldn't find a solution anywhere. I need to be able to send e-mails. Thank you for all of your help sfhowes!