Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

(Most) messages suddenly disappeared

  • 4 trả lời
  • 0 gặp vấn đề này
  • 17 lượt xem
  • Trả lời mới nhất được viết bởi ray115

more options

Today, most of messages have suddenly disappeared from my TB inbox, leaving only the most recent 105 out of approx. 18,000. I have not performed any operations (compacting, archiving...) that could have caused this.

I immediately invoked the 'Repair Folder' command, which did not resolve the problem. Further investigation revealed that the 'Inbox' file ('Profiles' folder) actually contains only 105 messages - seems like the 'Repair Folder' truncated the file!

Fortunately, all the messages are still on the server. My question: Is there a method to 'force' reloading of the missing messages?

Thanks, Ray

Today, most of messages have suddenly disappeared from my TB inbox, leaving only the most recent 105 out of approx. 18,000. I have not performed any operations (compacting, archiving...) that could have caused this. I immediately invoked the 'Repair Folder' command, which did not resolve the problem. Further investigation revealed that the 'Inbox' file ('Profiles' folder) actually contains only 105 messages - seems like the 'Repair Folder' truncated the file! Fortunately, all the messages are still on the server. My question: Is there a method to 'force' reloading of the missing messages? Thanks, Ray

Tất cả các câu trả lời (4)

more options

Try compacting folders on that account, then close and open, and then repair the folder again.

You can also move the whole profile folder out of it's current location (rename it .broken) then download messages again.

more options

I tried to compact and repair with no avail.

I then removed the 'Inbox' and 'Inbox.msf' files (for the profile in question I use many subfolders and I like to preserve all of them). However, only the most recent messages have been downloaded, not all of them...

more options

What mail provider are we talking about here? I have heard of something like this with Yahoo where they limit the age of emails in IMAP server side. By default that would cover the likes of att, aol and verizon as they also use yahoo infrastructure for mail as well as cox now I guess.

more options

Provider is zoho (pop.zoho.com). I tried to reload all messages (by deleting the 'Inbox', 'Inbox.msf' and 'popstate.dat') - but only a bunch of most recent ones have been actually fetched...