Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Thunderbird hangs on exit

  • 4 trả lời
  • 0 gặp vấn đề này
  • 19 lượt xem
  • Trả lời mới nhất được viết bởi david

more options

I have Thunderbird 125.0 (64-bit) on Win 11.

Everything works perfectly, BUT..

If I select File->Exit then it just goes into not responding mode and I have to end task to restart TB.

If I just click X then the window closes but If I click my thunderbird icon to bring it back up, nothing happens.

I often have multiple TB processes which I have to kill.

On system restart, everything is fine unless I try to exit TB.

In case it matters, I have private ISP email acc, and 1 hotmail and 1 gmail acc.

Any thoughts appreciated.

Thanks Steve

I have Thunderbird 125.0 (64-bit) on Win 11. Everything works perfectly, BUT.. If I select File->Exit then it just goes into not responding mode and I have to end task to restart TB. If I just click X then the window closes but If I click my thunderbird icon to bring it back up, nothing happens. I often have multiple TB processes which I have to kill. On system restart, everything is fine unless I try to exit TB. In case it matters, I have private ISP email acc, and 1 hotmail and 1 gmail acc. Any thoughts appreciated. Thanks Steve

Giải pháp được chọn

Many Thanks for the reply.

Just BTW - Patch my PC was the update tool that changed it to 1.25. I went back to 1.15 and got this: A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again.

I can't face that so back to 1.25 and I'll try turning off the empty trash options..

Many Thanks for the pointer though, much appreciated.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (4)

more options

You are using a pre-release version that is not for use. Please revert to 115.10.1 until that release is ready.

more options
more options

Giải pháp được chọn

Many Thanks for the reply.

Just BTW - Patch my PC was the update tool that changed it to 1.25. I went back to 1.15 and got this: A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again.

I can't face that so back to 1.25 and I'll try turning off the empty trash options..

Many Thanks for the pointer though, much appreciated.

more options

You're welcome. Also, when encountering that message and you want the prior version, look for a file in profile named compatibilties.ini and delete it. That should allow the use of a prior version.