Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Access to older version of Firefox

g.kromholtz
g.kromholtz
more options

I have DLink webcams around my home and I can no longer access their web pages to control them because of certificate issues. I have no success with Microsoft Edge running in IE mode either. Using IE mode I am able to get into two of my D-Link Camera’s web pages but with the other two (one of which is my newest camera) I get this message:

The browser you are using may have difficulty receiving images and video. If you experience any issues viewing this page, we suggest using Internet Explorer.

When I go to the MyDlink website using Firefox Version 128.5.2 ESR I get this message:

Unsupported Browser or Operating System Detected! We recommend you use Firefox 12-51/52 ESR on Windows or MacOS to access the mydlink portal.

Is there a way for me to get the Firefox version they recommend?

I have DLink webcams around my home and I can no longer access their web pages to control them because of certificate issues. I have no success with Microsoft Edge running in IE mode either. Using IE mode I am able to get into two of my D-Link Camera’s web pages but with the other two (one of which is my newest camera) I get this message: The browser you are using may have difficulty receiving images and video. If you experience any issues viewing this page, we suggest using Internet Explorer. When I go to the MyDlink website using Firefox Version 128.5.2 ESR I get this message: Unsupported Browser or Operating System Detected! We recommend you use Firefox 12-51/52 ESR on Windows or MacOS to access the mydlink portal. Is there a way for me to get the Firefox version they recommend?

Tất cả các câu trả lời (3)

James
James
  • Moderator
  • Top 10 Contributor
more options

Since you have Windows 10/11 an easy way to use a old version of Firefox without affecting you current Firefox version install and its Profiles is to use portable Firefox. You should Not share the same Profile between current Firefox version and a rather old version like Firefox 52 ESR.

They use the official Firefox builds paired with a custom launcher that keeps everything self contained so it can run completely off a usb flash drive for example.

Portable Firefox 52.9.0esr is at https://portableapps.com/apps/internet/firefox-portable-legacy-52#localizations and you can run it on your hard drive, SSD or even off a usb flash drive whenever you want to access your old MyDlink cameras.

Hữu ích?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

It's possible that the site specifies using an old version of Firefox (or maybe Internet Explorer 11) because it relies on a proprietary plugin such as the Java Runtime Engine.

I suggest just using Edge for those cameras rather than dealing with old vulnerable software.

Hữu ích?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sorry, I misread that. Some cameras do NOT work in Edge, but they have certificate issues in Firefox. Presumably the certificates are self-signed or expired, and no version of Firefox would be happy about that. Assuming the error page has an Advanced button, could you click that to get the technical error code?

How to troubleshoot security error codes on secure websites

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.