Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

firefox won't save my passwords. the remember option comes up but when I click on it nothing happens.

  • 5 trả lời
  • 92 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

When I enter a password the password manager asks me if I want to remember, never for this site, or not now option does come up but when I click on the remember option nothing happens. If I choose the not now option the menu bar disappears. I had a problem and had to reformat my hard drive. After reinstalling Win7 and Firefox I transfered the informaiton from the old version of Firefox that I saved before reformatting the hard drive the way I found on the help section using the file found in the troubleshooting information section. None of the passwords carried over. That's why I tried to get the pass words saved and found that it didn't work.

This happened

Every time Firefox opened

== I reinstalled firefox after reformatting my hard drive

When I enter a password the password manager asks me if I want to remember, never for this site, or not now option does come up but when I click on the remember option nothing happens. If I choose the not now option the menu bar disappears. I had a problem and had to reformat my hard drive. After reinstalling Win7 and Firefox I transfered the informaiton from the old version of Firefox that I saved before reformatting the hard drive the way I found on the help section using the file found in the troubleshooting information section. None of the passwords carried over. That's why I tried to get the pass words saved and found that it didn't work. == This happened == Every time Firefox opened == I reinstalled firefox after reformatting my hard drive

Tất cả các câu trả lời (5)

more options
more options

Neither of those links helped. Firefox asks if I want the password saved and then when I click remember, nothing happens. If I click the not now the options bar closes.

more options

I just went to the Help>Troubleshooting Information>Open Containing Folder>Organize>Select All then deleted everything. When I reopened Firefox my homepage asked for my password, the option for Firefox to remember, I clicked remember and now it is working.

By the way the previous post was me as well. Just a typo, should have been stlblues1226 as well.

more options

I have the exact same problem, but on Mac OS there is not an open containing folder option! Help!

more options

See Use the Troubleshooting Information page to help fix Firefox issues .......... See http://kb.mozillazine.org/Profile_folder_-_Firefox Mac: /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/