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open ion a new window doesn't work

  • 1 trả lời
  • 17 gặp vấn đề này
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  • Trả lời mới nhất được viết bởi TXGuy

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Firefox 3.6.3, Windows Vista 64 bit. When I "open in a new window", it does not happen, but apparently another instance of Firefox opens in the background. After closing Firefox, if I open the ask manager, I see another instance running which I have to kill before I can start Firefox again. I have also noticed that my video download helper no longer appears in the navigation bar, nor in the Tools menu, even though it says it does when I look at the add-on options. Not sure if this is related. I have completely removed Firefox and installed Firefox 3.6.3, and the problem remains.

This happened

Every time Firefox opened

== I updated to, I think, 3.5

Firefox 3.6.3, Windows Vista 64 bit. When I "open in a new window", it does not happen, but apparently another instance of Firefox opens in the background. After closing Firefox, if I open the ask manager, I see another instance running which I have to kill before I can start Firefox again. I have also noticed that my video download helper no longer appears in the navigation bar, nor in the Tools menu, even though it says it does when I look at the add-on options. Not sure if this is related. I have completely removed Firefox and installed Firefox 3.6.3, and the problem remains. == This happened == Every time Firefox opened == I updated to, I think, 3.5

Giải pháp được chọn

The ZoneAlarm Toolbar has been reported to block the opening of new windows and other issues by some users: On this forum: https://support.mozilla.com/en-US/forum/1/472881? On the ZoneAlarm forum: http://forums.zonelabs.com/showthread.php?t=73592&highlight=firefox+window

Disable the ZoneAlarm Toolbar and test (Tools > Add-ons > Extensions, locate and click ZoneAlarm Toolbar, click Disable, click Restart Firefox in the Extensions window).


Other Issues: to correct security/stability issues

Install/Update Adobe Flash Player for Firefox: your ver. 10.0 r32; current ver. 10.0 r45 See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1

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Giải pháp được chọn

The ZoneAlarm Toolbar has been reported to block the opening of new windows and other issues by some users: On this forum: https://support.mozilla.com/en-US/forum/1/472881? On the ZoneAlarm forum: http://forums.zonelabs.com/showthread.php?t=73592&highlight=firefox+window

Disable the ZoneAlarm Toolbar and test (Tools > Add-ons > Extensions, locate and click ZoneAlarm Toolbar, click Disable, click Restart Firefox in the Extensions window).


Other Issues: to correct security/stability issues

Install/Update Adobe Flash Player for Firefox: your ver. 10.0 r32; current ver. 10.0 r45 See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1