If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the ''about:crashes'' page. You can open the ''about:crashes'' page via the location bar, just like you open a website. See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter: Breakpad]] ---- Set the pref [http://kb.mozillazine.org/browser.sessionstore.max_resumed_crashes browser.sessionstore.max_resumed_crashes] to '''0''' on the '''about:config''' page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox. To open the ''about:config'' page, type '''about:config''' in the location (address) bar and press the Enter key, just like you type the url of a website to open a website. If you see a warning then you can confirm that you want to access that page. See https://wiki.mozilla.org/Session_Restore#Preferences http://kb.mozillazine.org/Browser.sessionstore.max_resumed_crashes See also http://kb.mozillazine.org/Session_Restore#Firefox_keeps_crashing_after_restoring_a_session