Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Firefox 4 crashes randomly; it also uses far to much memory

  • 3 trả lời
  • 17 gặp vấn đề này
  • 8 lượt xem
  • Trả lời mới nhất được viết bởi Xircal

omphalloskepsis
omphalloskepsis
more options

The crashing doesn't seem to have any correlation to any web site or any particular amount of run time. The system is Vista. I usually have four or five tabs open in one window.

I have noticed that Firefox bogs the system down. Task Manager sometimes shows its memory use going up by almost a megabyte per second when the browser is not in use. I often have to close the browser and restart it to free up resources.

The crashing doesn't seem to have any correlation to any web site or any particular amount of run time. The system is Vista. I usually have four or five tabs open in one window. I have noticed that Firefox bogs the system down. Task Manager sometimes shows its memory use going up by almost a megabyte per second when the browser is not in use. I often have to close the browser and restart it to free up resources.

Tất cả các câu trả lời (3)

Xircal
Xircal
more options

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

If you want to test it over a couple of days, you can launch Firefox in Safe Mode by holding down SHIFT when you click the desktop shortcut or quick launch icon.

Also, go to Tools | Add-ons | Plugins and disable these.

  • Java console 6.0.7
  • Java console 6.0.12
  • Java console 6.0.13
  • Java console 6.0.15
  • Java console 6.0.16

Then go to Windows Control Panel | Java | Update and install 1.6.0_24 (6.0.24)

After you disable the above, go to Add/Remove Programs and uninstall them because they pose a security risk to your system.

I know OpenBook is a popular add-on and can be enabled in FF4 by hacking the xpi for it, but it's incompatible with Firefox 4.0 and will cause the browser to crash every so often.

Also, update your graphics drivers. According to your system specs, your display drivers are three years old already and these can also affect performance.

omphalloskepsis
omphalloskepsis Người tạo câu hỏi
more options

Openbook was disabled; I removed it. I uninstalled all Java instances in the software list, then installed a fresh version. That got rid of most of the Java consoles (it left three, which are disabled). The graphics drivers were OK according to the driver installation system under device manager.

I wasn't running in safe mode, and it crashed again, but it took longer. I'll switch to safe mode.

Xircal
Xircal
more options

If it doesn't crash in Safe Mode it's because all the extensions have been disabled. So what you should do is to start in Safe Mode (hold down SHIFT when you click the desktop or quick launch icon) and then click "Disable All Add-ons". Then click the button, "Make changes and restart".

After that, re-enable them one-by-one until the problem recurs. Then you'll know which one it is that's causing the problem.