Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I have Firefox set to check for updates, but it never asks me to install an update.

  • 4 trả lời
  • 1 gặp vấn đề này
  • 5 lượt xem
  • Trả lời mới nhất được viết bởi LionelM

more options

When I open the About Firefox window it does not check for updates, but displays the Apply Update button. Clicking this closes Firefox and it reopens without applying the update. The update history is empty (although I have been using Firefox since v1). My PC is running Vista, and I am logged on as a user, not an administrator.

When I open the About Firefox window it does not check for updates, but displays the Apply Update button. Clicking this closes Firefox and it reopens without applying the update. The update history is empty (although I have been using Firefox since v1). My PC is running Vista, and I am logged on as a user, not an administrator.

Tất cả các câu trả lời (4)

more options

If files already have been downloaded then you need to remove the files in the updates and updates\0 folder.
You can delete active-update.xml and updates.xml as well if present.

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)

If there are problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

more options

I have done as instructed. The Help >About Firefox screen still displays 'Apply Update' rather than 'Check for updates'.

more options

Did you find the updates folder?

If you see an "Apply Update" button then that means that files are already downloaded and in that case Firefox won't do another check.

Is the current update channel set to Release (Help > About) ?

more options

I have reinstalled Firefox from scratch, and deleted the updates files. After installing an old version it updates correctly, but then does not check for updates. I have found that changing the selected option for When updates are found from:

Ask me what I want to to do

to

Automatically download and install the update

fixes the problem

This suggests that there is a problem with the 'Ask me what I want to do' feature.