cannot open browser after update
after an update the shortcut icons do not work and give the following message: "Error: platform version '6.0' is not compatible with minVersion >=6.0.1 maxVersion <=6.0.1" so now I can't open the brower (luckily it is my default browser so when I click on any link anywhere I can get it open.
Tất cả các câu trả lời (1)
That message is an indicator that the updater wasn't able to update all the files and some were left as older versions. Do a clean reinstall.
- Download a fresh Firefox copy and save the file to the desktop.
- Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
- Uninstall your current Firefox version.
- Do not remove personal data when you uninstall the current version
- Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
- See Uninstalling Firefox and Uninstalling Firefox (Mozillazine)
- Also see: Backing up your information and Profile backup (Mozillazine)
- Remove the Firefox program folder/directory before installing that newly downloaded copy of the Firefox installer.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- See: http://kb.mozillazine.org/Installation_directory
- Install the fresh copy of Firefox that you downloaded in step 1
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You need to update some plug-ins:
- Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
Được chỉnh sửa bởi SafeBrowser vào