Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Bookmarks keep disappearing

  • 1 trả lời
  • 3 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I seem to have a bug in Firefox and don't know what to do about it. Whenever I try to save a bookmark or even look at my list of bookmarks in the manager, they all instantly delete. Trying to restore them does nothing--the list of backups is there, but choosing any backup does nothing. Note that even with wifi disconnected, it still happens, so it's not a sync issue, although my other copies of Firefox on other devices, due to this bug, have synced the empty bookmarks and are now useless from the first time it happened. The only way to restore my bookmarks is to use a backup of my Profiles folder.

Here's a screencast showing what happens: http://www.youtube.com/watch?v=uDh7Ef3nQPQ

The same thing happens when I try to bookmark a page. The same thing happens when I do nothing and have sync enabled--as soon as something considers editing my bookmarks, they disapear. Note that I can choose bookmarks from the menu or bar no problem, and history is preserved when bookmarks disappear.

I tried running a cleaner on my Places file. That had no effect.

I seem to have a bug in Firefox and don't know what to do about it. Whenever I try to save a bookmark or even look at my list of bookmarks in the manager, they all instantly delete. Trying to restore them does nothing--the list of backups is there, but choosing any backup does nothing. Note that even with wifi disconnected, it still happens, so it's not a sync issue, although my other copies of Firefox on other devices, due to this bug, have synced the empty bookmarks and are now useless from the first time it happened. The only way to restore my bookmarks is to use a backup of my Profiles folder. Here's a screencast showing what happens: http://www.youtube.com/watch?v=uDh7Ef3nQPQ The same thing happens when I try to bookmark a page. The same thing happens when I do nothing and have sync enabled--as soon as something considers editing my bookmarks, they disapear. Note that I can choose bookmarks from the menu or bar no problem, and history is preserved when bookmarks disappear. I tried running a cleaner on my Places file. That had no effect.

Tất cả các câu trả lời (1)

more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.