New Flash version does not work on my windows 7 laptop, I cannot view videos
After downloading the new version of adobe Flash, video's will not play on a windows 7 home premium. It is a 64bit operating system. I am also using Mozilla for my web browsing.
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Please elaborate on the issue you are having.
Thank you.
I am not able to view any videos from any sites, also I can't stream live news feeds using the new flash download. I had to uninstall it and insall an older version to watch streaming videos, youtube or episodes on CBS, ABC, NBC. Is there a fix for this issue?
Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.
Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.
To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.
You can check for problems with current Flash plugin versions and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
- disable protected mode in Flash 11.3 and later
- disable hardware acceleration in the Flash plugin
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.