Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

My Norton anti-virus not compatible with firefox add-ons anymore? I can't update without Norton being disabled your warning tells me.

  • 7 trả lời
  • 19 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi kobe

more options

You sent me a software update. It tells me you found an incompatible add-on. It further tells me that my Norton Vulnerability Protection 11.3.0.9-5 won't work with this update, and will be disabled. I'm suppose to wait until they're compatible and then you will update and re-enable my Norton Protection?? I don't know that much about computers but I do know I need to protect it. I just bought this Norton Anti-Virus Protection at Christmas and now you are telling me it's no good? What am I suppose to do in the meantime? Like I said, I don't know much about this so please use simple terms and be specific. Thank You! Suzanne Noonan

You sent me a software update. It tells me you found an incompatible add-on. It further tells me that my Norton Vulnerability Protection 11.3.0.9-5 won't work with this update, and will be disabled. I'm suppose to wait until they're compatible and then you will update and re-enable my Norton Protection?? I don't know that much about computers but I do know I need to protect it. I just bought this Norton Anti-Virus Protection at Christmas and now you are telling me it's no good? What am I suppose to do in the meantime? Like I said, I don't know much about this so please use simple terms and be specific. Thank You! Suzanne Noonan

Tất cả các câu trả lời (7)

more options

Update Norton with live update, it is compatible with the newest version of firefox. Also Norton just injects a useless toolbar into firefox, the toolbar doesnt even protect you from viruses, your antivirus application does.

Được chỉnh sửa bởi kobe vào

more options

I too am having this issue and Live Update has been done, FF restarted, Windows restarted, Live Update repeated - same result. Live Update says no updates found. FF 22 doesn't allow the plugin to be enabled.

Also, Waka_Flocka_Flame, flaming products you don't fully understand is not support. We're not talking about the 'useless toolbar' rather the component that provides protection from JavaScript client-side exploits.

more options

Hello,

It is compatible with Firefox 22, just run live update till the toolbar shows again.

http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-22-Support-for-Norton-Toolbar/td-p/979951

more options

Also, my point was is it doesnt turn off your protection as a whole, you are still protected from viruses. The toolbar is not your protection (I'll admit protects you), but its not your main way of protection, the norton icon on the system tray is.

Được chỉnh sửa bởi kobe vào

more options

Also note that Google Chrome nor Opera have Norton Toolbar.

more options

That link is for the tool bar, not the vulnerability protection component. The latter is a known issue with Symantec and apparently was a conscious decision on their part on getting patches out in a timely manner at the expense of breaking some functionality.

Norton Vulnerability Protection and FF 22

more options

Hello FrFX_User, you can also try this addon which turns off compatibility checking. Im not sure Norton toolbar though will work perfectly with it on but it will be on.