whenever I try to open Firefox to any website, or open a new tab, I get a blank tab that will not redirect to a website entered in the URL bar. Help?
I am on an HP pavilion running Windows7, and for the past couple of days, whenever I try to open the FireFox browser, or a new tab, all I get is a blank screen. The URL bar is empty, and gives the prompt: type an address. When I try to type in the address, and hit either the enter button, or the go button on the browser, I get a spinning circle, and then no response.
Tất cả các câu trả lời (2)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.
- Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See: