Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Due To Firefox Being Damaged & Corrupted .....

  • 1 trả lời
  • 4 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

russ52
russ52
more options

I Want To Uninstall It Using These Instructions I Received From "Roboform" A Log In & Password Remembering Program. Ivan From Roboform Support Said This; Ivan replied (2013/12/28 10:19 am EST): Thank you for your message. Due to a number of reasons your browser profile may become damaged and corrupted. Symptoms: old RoboForm adapter cannot be uninstalled, skins are corrupted, etc. The only way to fix a problem is to do a complete reinstall of Firefox and Mozilla:

  • Do a backup of your Firefox Bookmarks and other personal data (Bookmarks -> Organize Bookmarks -> Import and Backup). ***Any previously saved Firefox data will be lost if a back up is not completed.***
  • Close all Firefox and Mozilla windows and its taskbar icon.
  • Uninstall Firefox from "Control Panel -> Add/Remove Programs".
  • Uninstall Mozilla from "Control Panel -> Add/Remove Programs".

I Did Everything As He Asked, But When I Go To Add Remove Programs & Go To Uninstall "Mozilla Firefox 23.0.1 (x86 en-US), I Have To Right Click On It & Then Select Uninstall & I Then Get This As A Reply; Please Wait until the current program is finished uninstalling, (Which It Isn't) or being changed.

If The Add Remove Programs Won't Let Me Delete Mozilla Firefox, How Else Can I Perform This Function?

I Want To Uninstall It Using These Instructions I Received From "Roboform" A Log In & Password Remembering Program. Ivan From Roboform Support Said This; Ivan replied (2013/12/28 10:19 am EST): Thank you for your message. Due to a number of reasons your browser profile may become damaged and corrupted. Symptoms: old RoboForm adapter cannot be uninstalled, skins are corrupted, etc. The only way to fix a problem is to do a complete reinstall of Firefox and Mozilla: * Do a backup of your Firefox Bookmarks and other personal data (Bookmarks -> Organize Bookmarks -> Import and Backup). ***Any previously saved Firefox data will be lost if a back up is not completed.*** * Close all Firefox and Mozilla windows and its taskbar icon. * Uninstall Firefox from "Control Panel -> Add/Remove Programs". * Uninstall Mozilla from "Control Panel -> Add/Remove Programs". ----------------- I Did Everything As He Asked, But When I Go To Add Remove Programs & Go To Uninstall "Mozilla Firefox 23.0.1 (x86 en-US), I Have To Right Click On It & Then Select Uninstall & I Then Get This As A Reply; Please Wait until the current program is finished uninstalling, (Which It Isn't) or being changed. If The Add Remove Programs Won't Let Me Delete Mozilla Firefox, How Else Can I Perform This Function?

Giải pháp được chọn

Sometimes when FF is closing, not all of it shuts down properly. On Windows, start the Task Manager (Other systems may have different names). Select Applications (list of what user programs are running). If you see Firefox listed, try to shut it down normally. If it does not shut down, then on the Task Manager right click FF, and select End Task. However, if FF still does not shut down, or FF is not listed as running; on the Task Manager, select Processes. Look down the list for Firefox. Right click and select End Task. If this problem keeps coming up, ask for more help.

Đọc câu trả lời này trong ngữ cảnh 👍 9

Tất cả các câu trả lời (1)

FredMcD
FredMcD
more options

Giải pháp được chọn

Sometimes when FF is closing, not all of it shuts down properly. On Windows, start the Task Manager (Other systems may have different names). Select Applications (list of what user programs are running). If you see Firefox listed, try to shut it down normally. If it does not shut down, then on the Task Manager right click FF, and select End Task. However, if FF still does not shut down, or FF is not listed as running; on the Task Manager, select Processes. Look down the list for Firefox. Right click and select End Task. If this problem keeps coming up, ask for more help.