Amazon seller central says I need java 6.1 or higher in my browser to use my Dymo label printer. How do I get it to work?
I am an Amazon seller and when I create a shipment I need to print out labels. I want to use my Dymo printer and Amazon recognizes the printer but every time I try to print I get the following error:
"Unable to load the printer Java applet. Please be sure you have a printer installed and Java 1.6 or greater is enabled in your browser."
How do I get this working?
Giải pháp được chọn
On your XP system, could you check the Add-ons page. Either:
- Ctrl+Shift+a (Mac: Command+Shift+a)
- orange Firefox button (or Tools menu) > Add-ons
In the left column, click Plugins. Then scroll to the bottom where the disabled plugins are clustered. Can you find
Java(TM) Platform SE 7
If so, try switching it from "Never Activate" to either "Always Activate" or "Ask to Activate".
Đọc câu trả lời này trong ngữ cảnh 👍 1Tất cả các câu trả lời (7)
Sorry, in the title I meant to say java 1.6
There has been a change in the Java security settings, see:
- "What should I do when I see a security prompt from Java?":
http://www.java.com/en/download/help/appsecuritydialogs.xml
If you visit a website regularly then a possible workaround is to add the URL to the Java Exceptions Site List, see:
- "Why are Java applications blocked by your security settings?":
http://www.java.com/en/download/help/java_blocked.xml - "How can I configure the Exception Site List?":
http://www.java.com/en/download/faq/exception_sitelist.xml
Hi and thanks, I still cannot get my label printer to print due to Java problems. I am using XP service pack 3 (maybe that's the problem). When I try to verify Java through their website I get:
"We are unable to verify if Java is currently installed and enabled in your browser. If you have installed Java and there is an error with the verification, there could be a configuration issue (eg. browser, Java control panel, security settings). Try restarting your browser before trying to verify the installation again."
I can get to my Java console through "control panel" but the tab for security setting does not have a slider to adjust the setting.
Any ideas? Thanks, Joe
Your post contains data that identifies as a Windows 7 system. Is that a different computer than the one with the problem?
The Java Control Panel is different than the Java Console.
Giải pháp được chọn
On your XP system, could you check the Add-ons page. Either:
- Ctrl+Shift+a (Mac: Command+Shift+a)
- orange Firefox button (or Tools menu) > Add-ons
In the left column, click Plugins. Then scroll to the bottom where the disabled plugins are clustered. Can you find
Java(TM) Platform SE 7
If so, try switching it from "Never Activate" to either "Always Activate" or "Ask to Activate".
Sorry about the confusion the computer that I am trying to get to work with my label printer is in my garage where I ship from and it is an XP.
I went to the plugins page and the only thing there that is Java I have attached in a screen shot
The Deployment Toolkit isn't useful by itself, I don't think. There are no disabled plugins if you scroll to the bottom?
In this thread, I made a series of posts with next things to check. I think that most of it is applicable to Windows XP, even though I wrote it with Windows 7 in mind.