Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Retrieving SPAM filtered messages from Hotmail

  • 4 tontu
  • 4 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy erforkdollar

more options

I've noticed that when I use the Hotmail Web Access that some of my Email is falling into the Hotmail SPAM filtered folder. I have to tell Hotmail Web Access that the email isn't SPAM. My Smartphone, using the Outlook APP, can open the SPAM folder, and allow me to select messages to be moved to the INBOX.

Thunderbird downloads the messages from the Hotmail INBOX but doesn't download mail in Hotmail's SPAM filtered folder. How do I retrieve messages in "ALL" of the Hotmail folders?

I've noticed that when I use the Hotmail Web Access that some of my Email is falling into the Hotmail SPAM filtered folder. I have to tell Hotmail Web Access that the email isn't SPAM. My Smartphone, using the Outlook APP, can open the SPAM folder, and allow me to select messages to be moved to the INBOX. Thunderbird downloads the messages from the Hotmail INBOX but doesn't download mail in Hotmail's SPAM filtered folder. How do I retrieve messages in "ALL" of the Hotmail folders?

Saafara biñ tànn

A POP account only connects to the mail server Inbox. You must have your phone configured as IMAP to get it to show other folders.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (4)

more options

What is your account type - POP or IMAP?

more options

Sorry for not replying sooner...

POP

more options

Saafara yiñ Tànn

A POP account only connects to the mail server Inbox. You must have your phone configured as IMAP to get it to show other folders.

more options

(mumble grumble...kicking myself....should'a known better)....

Didn't think about the email settings due to how I used to retrieve my email with a different desktop client (Pegasus) which accessed Hotmail via the HTML interface.

I just added another Hotmail account using IMAP, now waiting on all of the mail to download. Cleanup and Rule integration is next....oh boy!

Thanks for opening my eyes.