This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I can't see where Mega.co.nz placed my file

  • 2 tontu
  • 22 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy cor-el

LegendOfDaniel
LegendOfDaniel
more options

I just downloaded a file on mega.co.nz, and it was 13GB. So when it was 100% it said, Download complete blah blah blah, but the file doesn't show up in my download list, neither does it shopw up when I search the file name in Windows Explorer. I don't have a lot of disc space left, so this is a huge problem, could anyone help? Oh btw, I have some sort of setting where all my history will be deleted.

Sorry for my bad English

I just downloaded a file on mega.co.nz, and it was 13GB. So when it was 100% it said, Download complete blah blah blah, but the file doesn't show up in my download list, neither does it shopw up when I search the file name in Windows Explorer. I don't have a lot of disc space left, so this is a huge problem, could anyone help? Oh btw, I have some sort of setting where all my history will be deleted. Sorry for my bad English

All Replies (2)

user1095822
user1095822
more options

Usually Mega has a two-step download. Normally whenever I use Mega, I have to download it twice for some reason. Once, it does something, then the other time it actually downloads it. Do you see it listed when you go to about:downloads in Firefox?

You may also want to try clearing your %TEMP% folder (search for %TEMP% in the Start menu) and deleting the downloads.rdf file from your profile folder

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that mega.co.nz uses the offline cache to store data in IndexedDB and only stores the file on the hard drive once the download has completed and the file has been verified.

See also: