This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

When I open an attachment that is a Firefox HTML document, multiple tabs open until I cancel the process? this started after I updated to Firefox 31.

  • 1 tontu
  • 5 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy cor-el

tommy1099
tommy1099
more options

this seems to only happen with docs that have been scanned. It also did not happen until I updated to Firefox 31. It does not happen when I use I Explorer. I have the problem even when Firefox is not open, and I'm just in my email program Email is Outlook.

this seems to only happen with docs that have been scanned. It also did not happen until I updated to Firefox 31. It does not happen when I use I Explorer. I have the problem even when Firefox is not open, and I'm just in my email program Email is Outlook.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you ever select Firefox as the application to handle a file?

You get tabs opening endlessly if you select the Firefox program to handle a file when you get an "Open with" dialog.

Rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)