This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

recover mail

  • 6 tontu
  • 1 am na jafe-jafe bii
  • 7 views
  • i mujjee tontu mooy ayse.turak

more options

Hello,

I changed my gmail account in Thunderbird from POP to IMAP, following the article "https://support.mozilla.org/en-US/kb/sw". Old mail in Local Folders, disappeared. That is not what I had understood from the article.

Is there any way I recover them?

My "Local Folders" has turned into a archive folder. What does this mean? The subfolder structures are still there.

Thanks in advance for any suggestions Ayse

Hello, I changed my gmail account in Thunderbird from POP to IMAP, following the article "https://support.mozilla.org/en-US/kb/sw". Old mail in Local Folders, disappeared. That is not what I had understood from the article. Is there any way I recover them? My "Local Folders" has turned into a archive folder. What does this mean? The subfolder structures are still there. Thanks in advance for any suggestions Ayse

Saafara biñ tànn

Thanks for the information and links.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (6)

more options

The link you provided above is dead, so I have no idea what you did.

This would be the correct procedure to change from POP to IMAP. http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

more options

Thanks. It appears I must have marked the option for deleting mails older than 2 months. I guess I thought my Local Folders were safe, and any change would be effective form than on. I wish Thunderbird had provided a warning message against retroactive change.

I had recently copied my C drive to an external, but for some reason, my profile was not copied (perhaps it was in use or maybe hidden files were not copied). A search for .sbd files, produced nothing.

Does Thunderbird make backups under another name, by any chance (hope against hope) ?

more options

We need a tool to backup our mails. We need MozBackup to be a part of Thunderbird and Firefox. Not an external plugin but a great plugin integrated in our software.

Why the developer can't be happy about this? We're a team... when someone create something good... why don't give him a recongnition like a "meaningful" developer?

more options

Thunderbird is GREAT... someone did money (postbox) with this core... Standing clapping at this?!?!!?

more options

Does Thunderbird make backups

No, Thunderbird doesn't create backups itself. It's the responsibility of the user to backup the profile. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

more options

Saafara yiñ Tànn

Thanks for the information and links.