This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

When opening AOL emails, an extra window opens up immediately. I have to delete this to read the email I just tried to open. How do I fix this?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy guigs

RexB
RexB
more options

When I open AOL emails, an extra window opens up next to the email. I have to delete this one in order for the email to finish loading and be able to read the email.

How do I correct this?

Thank you

When I open AOL emails, an extra window opens up next to the email. I have to delete this one in order for the email to finish loading and be able to read the email. How do I correct this? Thank you

All Replies (1)

guigs
guigs
more options

RexB, I would recommend uninstalling the older version of Flash you have on your addons list: Shockwave Flash 11.7 r700 There is a security risk in this version. I also understand when you open a AOL email you have to delete a Window, what does this mean?